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RETA 6072: Regional Seminar and Learning Event on Local Governance and Pro-Poor Service Delivery
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| 7:30 am | Shuttle to ADB |
| 7:45 am | Registration |
| 8:30 am | Opening program Welcome
[ PDF: 64kb | 3 pages ]
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| 9:00 am | Briefing
on the learning process and diary [PDF:
245kb | 15 pages] |
| Session 1: Continuous improvement in service delivery in the urban context | |
| 9:15 am | Introduction
to Session 1 [PDF: 163kb
| 9 pages] Pro-poor
Service Delivery Initiatives by Bangalore Mahanagara Palike
Promoting
Service Delivery by the Colombo Municipal Council through
Effective Partnerships Open Forum |
| 10:30 am | Coffee break |
| 11:00 am | Empowering
the Poor: Key to Effective Pro-poor Services (Naga)
Review
of the Continuous Improvement Approaches Presented by the
3 cities [ PDF: 83kb | 6 pages ] Open Forum |
| 12:00 p.m. | Lunch break |
| 1:00 p.m. | Group Learning Activity on Benchmarking & Continuous Improvement
Techniques [ paper
[PDF: 265 kb | 9 pages] |
presentation
[PDF: 234kb | 12 pages] ] Bryn Campbell Director, Australia Continuous Improvement Group |
| 3:30 p.m. | Coffee break |
| Session 2: Urban governance and poverty | |
| 4:00 p.m. | Introduction
to Session 2 [ PDF: 52kb | 1 page ] Embedding
Poverty Reduction into Local Government Transformation: the
Case of Johannesburg, South Africa Commentary [ PDF: 91kb | 5 pages ] Open Forum |
| 5:10 p.m. | Learning Board Preparation |
| 6:00 p.m. | Shuttle to hotel |
| 6:45 p.m. | Cocktails |
| 7:30 a.m. | Shuttle to ADB |
| 8:00 a.m. | Presentation of Learning Diary from Day 1 |
| Session 3: Improving local government service delivery in rural areas | |
| 9:00 a.m. | Introduction
to Session 3 Decentralization
Reforms and Commune-Level Services Delivery (Cambodia) Open Forum |
| 10:00 a.m. | Coffee break |
| 10:30 a.m. | Local
Governance and Service Delivery to the Poor (Bangladesh) Local
Government Infrastructure and Service Delivery: A Case Study
of the Decentralized Financing and Development Program (Nepal) Open Forum Lessons
from Experiences in Decentralizing Infrastructure and Service
Delivery in Rural Areas (Uganda) Open Forum |
| 12:00 p.m. | Lunch break |
| 1:00 p.m. | Group
Learning Activity on Improving Service Delivery in Rural Areas [ PDF: 106kb | 4 page ]
|
| 3:30 p.m. | Coffee break |
| Continuation of Session 2 | |
| 4:00 p.m. | Giving Voice to the Grassroots Movements and Infrastructure for the Poor: The Experience of Porto Alegre's (Brazil) Participatory budgeting Urban
Governance and Poverty: Lessons from a Study of Ten Cities Open Forum City
Center Strategy and the Extension of its Benefits to Wider
Communities: the Case of Birmingham, United Kingdom |
| 5:30 p.m. | Learning Board Preparation |
| 6:30 p.m. | Shuttle to hotel |
| 7:30 a.m. | Shuttle to ADB |
| 8:00 a.m. | Presentation of Learning Diary from Day 2 |
| Session 4: Enhancing citizens' role in service delivery improvement | |
| 8:45 a.m. | Introduction
to Session 4 [ PDF: 126kb
| 10 pages ] Holding
the State to Account: Citizen's Voice through Report Cards
in Bangalore Role
of Civil Society Organizations in Promoting Responsive and
Accountable Local Government for Improved Service Delivery
in Colombo Open Forum |
| 10:00 a.m. | Coffee break |
| 10:30 a.m. | People’s
Participation in Governance Review
of Enhancing Citizens' Role in Service Delivery Improvement
[ PDF: 77kb | 4 page ] Open Forum |
| 11:20 a.m. | The
Politics of Service Delivery Improvement |
| 12:00 p.m. | Lunch Break (with
presentation) Musharraf Cyan Team Leader Decentralization Support Program |
| 1:30 p.m. | Group
Learning Activity on Strengthening Citizens Voice and Effective
Partnerships [ PDF: 130kb | 15 pages ] Sita Sekhar Sr. Research Officer, Public Affairs Center |
| 4:30 p.m. | Coffee break |
| Session 5: Review of local governance and pro-poor service delivery learning event | |
| 5:00 p.m. | Presentation of Learning Diary from Day 3
Seminar and Learning Event Reflections and Learning Points
Future Opportunities for Learning [ PDF: 56kb | 5 pages ] |
| 5:50 p.m. | Seminar Closure
Remarks |
| 6:15 p.m. | Depart for Makati City |
| Session 6: Management innovations in the city of Makati | |
| 7:15 p.m. | Management
Innovations in the City of Makati Jejomar C. Binay City Mayor, City Government of Makati |
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