NARBO Benchmarking Program - Small Scoping Workshop

Network of Asian River Basin Organizations Main Web Site

NARBO Benchmarking Program
Small Scoping Workshop

12 October 2004
Jakarta, Indonesia

Post Workshop Statement

The workshop was concluded on 12 October 2004. View the following:

Workshop Highlights
List of Participants [PDF]

Background

Benchmarking has been defined a "a systematic process for securing continual improvement through comparison with relevant and achievable internal or external norms and standards"(Malano & Burton, 2001)

The overall aim of benchmarking is to improve an organization's performance as measured against its mission and objectives. Benchmarking implies comparison - either against similar organizations, or organizations performing similar functions or processes.

With the relatively rapid adoption of River Basin Organizations (RBO) as the key institutional element supporting the adoption and implementation of integrated water resources management (IWRM) in Asian river basins, there is a demand for systematic methods for identification of best practices in basin management.

The Network of Asian River Basin Organizations (NARBO) supports the expansion of RBO and IWRM principles in the region. The Framework for NARBO Action Plans (2004-2005) identifies Performance Benchmarking as one of the priority activities for the network.

Objectives

Discuss the different approaches to benchmarking and how they can be applied to river basin organizations (RBOs)
Formulate the initial set of key performance indicators for testing and development

Participants

Approximately 10 participants will be invited to the workshop, to include

Senior representatives from five NARBO member organizations
Members of ADB and International Water Management Institute benchmarking group
Resource persons from other Benchmarking Initiatives, such as Asia Pacific Water Utilities Network.

Program

Time	Topic/agenda	Chair/Resource Person
Day 1
As required	Participants arrival at Hotel Familiarization with Venue facilities	Jirsa TIrta (to be confirmed)
19:00 - 21:00	Welcome reception and Opening Ceremony	ADB
Day 2
08:30	Setting the context and objectives	Wouter Lincklaen Arriens
09:00 - 10:30	Working Session One Different Approaches and Objectives of Benchmarking	IWMI/ADB
10:30 - 11:00	Coffee/Tea
11:00 - 12:30	Working session Two Benchmarking service and regulatory organizations	IWMI/ADB
12:30 - 14:00	Lunch
14:00 - 15:30	Working session Three Proposed structure of Benchmarking Systems for RBO	IWMI/ADB
15:30 - 16:00	Tea Break
16:00 - 18:00	Plenary Session Open discussion to arrive at consensus on proposed benchmarking approaches	IWMI/ADB
19:00	Community of practice to support NARBO Benchmarking development
Day 3
Optional	Optional study visit to Jirsa Tirta and River Basin	Jirsa Tirta
	Working session to agree next steps (ADB/IWMI)

Contact

Dennis von Custodio
Water Operations Adviser, ADB
E-mail: dvcustodio@adb.org

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