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Convention on Water and Wastewater in South East Asia
Sharing our experiences, problems and solutions

Hanoi, Viet Nam: 7-9 June, 2005



Day 1 - Tuesday, 7 June
9:45 - 9:50 Welcome and introduction to Benchmarking program Bill Kingdom
9:50 - 11:30SETTING UP BENCHMARKING SYSTEMS & PROGRAMS
9:50 - 10:05 A worldwide perspective in Benchmarking of Water Utilities
(Results from the WB's Study on Well Run Public Water Companies)
Bill Kingdom (WB)
10:05 - 10:15 Setting up the SEAWUN Benchmarking Program
Presentation [PDF: 418Kb | 8 pages]
Gary McLay (SEAWUN)
10:15 - 10.45 Demonstration of SEAWUN Internet based benchmarking system
Presentation [PDF: 98Kb | 4 pages]
Pham Hung Son (SEAWUN)
10.45 - 11.10 Institutional requirements for improving water utility effectiveness
Presentation [PDF: 470Kb | 12 pages]
Mr. Januar Hakim, Urban Development Specialist, ADB
11:10 - 11:30 Theme Discussion:
What are the requirements for a water supply benchmarking system?
Bill Kingdom
11:30 - 11:45 BENCHMARKING EXPERIENCES TO DATE
11:30 - 11:45 Benchmarking exercise in Philippines and India
Presentation [PDF: 135Kb | 15 pages]
Cesar Yniguez
11:45 - 13:00 Lunch
13:00 - 14:00BENCHMARKING EXPERIENCES TO DATE (continued)
13:00 - 13:20 Indonesian experiences in benchmarking
Presentation [PDF: 592Kb | 13 pages]
Werner Brenner (PERPAMSI)
13:20 - 13:40 Results from the 2004 SEAWUN Benchmarking Program
Presentation [PDF: 381Kb | 30 pages]
Gary McLay (SEAWUN)
13:40 - 14:00 Theme Discussion:
What lessons can we learn from benchmarking done to date?
Gary McLay
14:00 - 15:45FUTURE BENCHMARKING PROGRAMS
14:00 - 14:20 Where to from here? Recent developments in global benchmarking
Presentation [PDF: 695Kb | 12 pages]
Don Vincent (GHD)
14:20 - 14:40 Proposal for the 2005 SEAWUN Benchmarking Program
Presentation [PDF: 221Kb | 7 pages]
Gary McLay (SEAWUN)
14:40 - 15:00 Theme Discussion:
How do we achieve benefits from benchmarking?
Bill Kingdom
15:00 - 15:30 Proposal Discussion:
  • Setting up a SEAWUN Benchmarking Network
  • Implementing the 2005 SEAWUN benchmarking program
Bill Kingdom & Gary McLay
15:30 - 15:45SUMMARY & PREPARATION FOR GROUP REPORTING Bill Kingdom & Gary McLay
15:30 - 15:45 Coffee Break
15:45 - 17:05 Discussion Group Reporting four (4) Panels
  • Panel 1: Benchmarking
  • Panel 2: Full Cost Recovery
  • Panel 3: Non Revenue Water Reduction
  • Panel 4: Public Private Partenership
17:05 - 17:30 Wrap up of the first day Kumala Siregar

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