Non-Revenue Water Management Training Course
12-16 May 2008; Manila, Philippines
| Day 1 |
Monday, 12 May |
| Setting the Scene: NRW Management in a Nutshell |
| 08:00 – 09:00 |
Last Minute registration
|
| 09:00 – 09:30 |
Introduction to the Training course
|
| 09:30 – 10:00 |
The vicious Non-Revenue Water Cycle
|
| 10:00 – 10:30 |
Coffee Break |
| 10:30 – 11:00 |
Water Balance and Terminology – an Introduction |
| 11:00 – 11:30 |
Understanding Leakage – an Introduction |
| 11:30 – 12:00 |
Water Loss Performance Indicators |
| 12:00 – 14:00 |
Lunch |
| 14:00 – 14:30 |
Case Study 1:
The Water Loss Situation in SE Asia – an Analysis of the Seawun Water Loss Benchmarking Data
Presentation by Roland Liemberger
|
| 14:00 – 15:00 |
Introduction of the knowledge-sharing methodology and the NRW Self-Assessment Matrix |
| 15:00 – 16:30 |
Group Discussions:
Why do I struggle to reduce NRW in my utility?
Coffee Break |
| 16:30 – 17:30 |
Group Discussion Summary Presentations:
Why do I struggle to reduce NRW in my utility? |
|
| Day 2 |
Tuesday, 13 May |
| NRW Assessment |
| 08:30 – 09:00 |
WBI Training Module: The Water Balance
|
| 09:00 – 09:30 |
WBI Training Module: Understanding Physical Losses
|
| 09:30 – 11:30 |
Group Exercise:
Establishing a Water Balance and Calculating Water Loss Performance Indicators
Coffee Break
|
| 11:30 – 12:00 |
Discussion of results from the Group Exercise
Establishing a Water Balance and Calculating Water Loss Performance Indicators |
| 12:00 – 14:00 |
Lunch |
| 14:00 – 14:30 |
WBI Training Module: Quantifying Physical Losses |
| 14:30 – 15:30 |
Group Work:
NRW Self Assessment (Self Assessment Matrix part 1,2,3) |
| 15:30 – 16:00 |
Coffee Break |
| 16:00 – 17:00 |
Presentation of Group Work:
NRW Self Assessment (SAM part 1,2,3) |
|
| Day 3 |
Wednesday, 13 May |
| NRW Management |
| 08:30 – 09:00 |
Introduction:
The missing enabling environment for successful NRW management
|
| 09:00 – 09:30 |
WBI Training Module: Commercial Loss Reduction
|
| 09:30 – 10:00 |
WBI Training Module: Physical Loss Reduction
|
| 10:00 – 10:30 |
Coffee Break
|
| 10:30 – 12:00 |
WBI Training Module: Leak Detection Equipment |
| 12:00 – 14:00 |
Lunch
|
| 14:00 – 14:30 |
Case Study 2:
Successful NRW Management in Haiphong, Vietnam
Presentation by Mr. Do Hung Thang, Director, Haiphong Water Supply Company |
| 14:30 – 15:30 |
Group Work:
NRW Self Assessment (Self Assessment Matrix part 4 and 5) |
| 15:30 – 16:00 |
Coffee Break |
| 16:00 – 17:00 |
Presentation of Group Work:
NRW Self Assessment (SAM part 4 and 5) |
|
| Day 4 |
Thursday, 15 May |
| Water Loss Reduction Action Planning, Impact Assessment and Discussion on How to Proceed |
| 08:30 – 09:00 |
Introduction:
NRW Assessment and Management Action Planning
|
| 09:00 – 12:00 |
Group Work:
Action Planning based on the NRW Self Assessment Matrices
Coffee Break
|
| 12:00 – 14:00 |
Lunch
|
| 14:00 – 15:30 |
Impact Assessment:
Multiple-choice test to assess how much we have learned during this course |
| 15:30 – 16:00 |
Coffee Break |
| 16:00 – 17:30 |
Panel Discussion:
How to turn theory into action?
How to proceed with NRW knowledge sharing?
Moderated by Ms. KyeongAe Choe, Principal Urban Development Specialist, Asian Development Bank |
|
| Day 5 |
Friday, 16 May |
| Visit to the two Manila water concessionaires, course evaluation, certification, official closing |
| 08:00 |
Bus departure from the Hotel
Visit to Maynilad’s and the Manila Water Company’s Head Offices
|
| 09:00 – 12:00 |
Case Study 3:
Maynilad Water Services, Inc. (West Concession) (MWSI)
Venue: HCOD Seminar Rooms A and B (Basement)
|
| 09:00 – 10:30 |
Presentation by Mr. Irineo Dimaano, Assistant Vice–President for Central NRW Management, MWSI:
- Brief Introduction to MWSI
- Reasons for MWSI’s high NRW level and poor reduction record
- Presentation of the MWSI NRW management plan
|
| 10:30 – 12:00 |
Panel Discussion:
The NRW situation and management plan of MWSI |
| 12:00 – 14:00 |
Lunch
|
| 14:00 – 17:00 |
Case Study 3:
Manila Water Company, Inc. (East Concession) (MWCI)
Venue: Manila Water Company Creativity Center A and B (Basement near Wellness Center) |
| 14:00 – 15:30 |
Presentation by Mr. Virgilio C. Rivera, Director for Regulation and Corporate Development, MWCI
- Brief Introduction to MWCI
Presentation by Mr. Abelardo Basilio, Director for Technical Support Services Department, MWCI
- Failures and Successes in reducing and managing NRW
- MWCI’s present NRW management strategy an future plans
|
| 15:30 – 16:45 |
Panel Discussion:
How to make use of the experience made by MWCI? |
| 16:45 – 17:00 |
Course evaluation (completion and collection of questionnaires) |
| 17:00 |
Departure of Bus from MWCI to location of Farewell Dinner |
| 18:00 – 23:00 |
Course closing, Hand-out of Certificates, Farewell Dinner
- Closing remarks
- Announcement of Test Results and hand-out of course certificates
- Dinner with Cultural program and music
|
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