Catalog

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p. 9 of 29 BACK | NEXT I. Key Aspects Who are the members of the Inspection Committee? Who are the independent experts included in the Inspection Roster? What projects can be reviewed under the Bank's Inspection Policy? Who can request the review or "inspection" of a project? What requests for inspection will be considered? Which policies and procedures are relevant to an inspection? What matters are outside the scope of the inspection policy? What are the basic requirements for making an initial complaint to the Bank's Management? What are the basic requirements for making an inspection request to the Inspection Committee? II. Inspection Procedures III. Sample Forms

ADB's Inspection Policy: A Guidebook : I. Key Aspects

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What are the basic requirements for making an initial complaint to the Bank's Management?

The complaint must be written or typed in English, must be dated and signed, and must include the sender's name and contact address. It must be addressed to the President of the Bank. No specific form is required; a letter will suffice. The complaint should include the following information:

• a brief description or identification of the project;
• an identification of the sender (or the group the sender represents);
• a brief description or identification of the operational policies or procedures that the sender believes have been violated;
• a description of the act or omission by the Bank that the sender believes have led or may lead to this violation; and
• an explanation of how the sender (or the group the sender represents) has been or is likely to be directly and materially harmed by the Bank's act or omission, and what rights or interests of the group have been or are likely to be adversely affected.

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