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p. 18 of 29 BACK | NEXT I. Key Aspects II. Inspection Procedures A. Introduction B. Scope of the Policy C. Structure of the Policy D. Parties Who Can Request an Inspection E. Requests That Can Be Entertained F. Processing of a Request for Inspection G. General Diagram of Inspection Process III. Sample Forms

ADB's Inspection Policy: A Guidebook : II. Inspection Procedures

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Requests That Can Be Entertained

15. A request for inspection must assert that:

    1. the Bank has failed, in formulating, processing or implementing a project, to follow its operational policies or procedures;

    2. this failure has had or is likely to have a direct and material adverse effect on the requester's rights and interests; and

    3. this failure was brought to the attention of the Bank's Management, which failed within a period of 45 days to demonstrate that the Bank had followed, or was taking adequate steps to follow, its operational policies and procedures.

16. Other requirements relating to requests for inspection are outlined in Part F.4 (paras. 28-34).

17. The operational policies and procedures that apply to a project for purposes of the Policy are those that were in effect on the date the project was approved (or, in the case of a proposed project, those that were in effect on the date the inspection request was submitted to the Committee).

18. Requests regarding the following are beyond the scope of the Policy and will not be considered by the Committee or the Board:

    1. complaints relating to actions that are the responsibility of other parties, such as the borrower or potential borrower, or that otherwise do not involve an act or omission by the Bank in violation of its operational policies and procedures;

    2. complaints against decisions made by the Bank, a borrower or executing agency concerning the procurement of goods or services, including consulting services;

    3. complaints relating to completed or substantially completed projects;

    4. complaints relating to matters that have already been considered under the Policy and these Procedures, unless the requester presents new evidence not known at the time of the original request;

    5. complaints about the adequacy or suitability of the Bank's existing policies and procedures; and

    6. complaints that relate to Bank personnel or other nonoperational matters.

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