Catalog

	Table of Contents
p. 32 of 79 BACK | NEXT Foreword Abbreviations Glossary 1. Introduction 2. The Resettlement Plan in the Project Cycle 3. Resettlement: Key Planning Concepts 4. Consultation and Participation 4.1 Identification of Stakeholders 4.2 Participation Mechanisms 4.3 Participation in the Project Cycle 4.4 Institutional Framework and Grievance Redress 4.5 Consultation and Community Participation in the Project Cycle: Key Action Points 4.6 Checklist: Consultation and Participation 5. Socioeconomic Information 6. Relocation 7. Income Restoration 8. Institutional Framework 9. Monitoring and Evaluation Selected Reading List Appendix 1: The Bank's Policy on Involuntary Resettlement Appendix 2: Sample Terms of Reference for Full Resettlement Plan Appendix 3: Resettlement Policies in Selected DMCs Appendix 4: Resettlement Monitoring: Sample Formats for Monthly Progress Reports

Handbook on Resettlement: A Guide to Good Practice : 4. Consultation and Participation

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4.4. Institutional Framework and Grievance Redress

A participatory resettlement strategy needs participatory institutions for implementation. Such institutions may be formal or informal.

Formal institutions include local government agencies, extension services, block development office (India); municipal, county, district, and township administration (PRC) and resettlement field offices. Informal institutions include local resettlement committees, land purchase committees, village advisory groups, village resettlement workers, and project information centers.

Informal institutions may be more effective for implementation purposes, because they are locally constituted with representation from various stakeholder representatives, and are task-specific. The participatory methods used by these institutions can help to facilitate quick resolution of any problem.

Grievance redress procedures set out the time frame and mechanisms for resolutions of complaints about resettlement from APs. Grievance redress can be provided through informally-constituted local committees with representation from key stakeholder groups. Grievances can also be addressed through formal channels, with unresolved grievances being dealt with at progressively higher levels. An example of PRC grievance procedures is set out below.

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