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Table of Contents
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Foreword
Abbreviations
Glossary
1. Introduction
2. The Resettlement Plan in the Project Cycle
3. Resettlement: Key Planning Concepts
4. Consultation and Participation
5. Socioeconomic Information
6. Relocation
7. Income Restoration
8. Institutional Framework
8.1 Issues concerning the Institutional Framework
8.2 Establishing Resettlement Unit
8.3 Staffing and Budget
8.4 Staff Training and Capacity Building
8.5 NGOs as Resettlement Implementation Agents
8.6 Resettlement Coordination Committees
>> 8.7 Grievance Redress Committees
8.8 Institutional Framework in the Project Cycle: Key Action Points
8.9 Checklist: Institutional Framework
9. Monitoring and Evaluation
Selected Reading List
Appendix 1: The Bank's Policy on Involuntary Resettlement
Appendix 2: Sample Terms of Reference for Full Resettlement Plan
Appendix 3: Resettlement Policies in Selected DMCs
Appendix 4: Resettlement Monitoring: Sample Formats for Monthly Progress Reports
Handbook on Resettlement: A Guide to Good Practice : 8. Institutional Framework

8.7. Grievance Redress Committees

GRCs are generally of two types: formal courts of appeal concerning land compensation practices, or locally constituted GRCs for dispute resolution involving resettlement benefits. Operational procedures for GRCs should be formalized and established clearly in the RP.



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8.6 Resettlement Coordination Committees
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8.8 Institutional Framework in the Project Cycle: Key Action Points

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