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Knowledge Tools
Knowledge Solutions 
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Handy, quick reference guides to tools, methods, and approaches that propel development forward and enhance its effects.
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Picking Investments in Knowledge Management
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What can be measured is not necessarily important and what is important cannot always be measured. When prioritizing investments in knowledge management, common traps lie waiting. They are delaying rewards for quick wins, using
too many metrics, implementing metrics that are hard to
control, and focusing on metrics that tear people away from
business goals. (No. 24 | December 2008)
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Conducting Successful Retreats
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A retreat is a meeting designed and organized to facilitate the ability of a group to step back from day-to-day activities for a period of concentrated discussion, dialogue, and strategic thinking about their
organization's future or specific issues. Organizations will reap full benefits if they follow basic rules. (No. 23 | December 2008)
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Culture Theory
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Culture theory strengthens the expectation that markets work, not because they are comprised of autonomous individuals who are free of social sanctions but because
they are powered by social beings and their distinctive
ideas, beliefs, values, and knowledge. It can contribute
to understanding and promoting development where group relationships predominate and individualism
is tempered. (No. 22 | December 2008)
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Appreciative Inquiry
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Appreciative inquiry is the process of facilitating positive change in organizations. Its basic assumption is uncomplicated: every organization has something that works well. Appreciative inquiry is therefore an exciting generative approach to organizational development. At a higher level, it is also a way of being and seeing. (No. 21 | December 2008)
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