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Knowledge Tools
Knowledge Solutions 
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Handy, quick reference guides to tools, methods, and approaches that propel development forward and enhance its effects.
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Managing by Walking Around
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Management by walking around emphasizes the importance of
interpersonal contact, open appreciation, and recognition. It is one of the most important ways to build civility and
performance in the workplace. (No. 37 | April 2009)
Read the paper
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Conducting Effective Meetings
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Meetings bring people together to discuss a predetermined topic. However, too many are poorly planned and managed, and therefore fail to satisfy objectives
when they do not simply waste time. The operating expenses of time wasted include related meeting expenditures, salaries, and opportunity costs. (No. 36 | March 2009)
Read the paper
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Writing Weblogs
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A weblog, in its various forms, is a web-based
application on which dated entries of commentary,
descriptions of events, or other material such as
graphics or video are posted. A weblog enables
groups of people to discuss electronically
areas of interest and to review different opinions
and information surrounding a topic. (No. 35 | March 2009)
Read the paper
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Building Networks of Practice
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Organizational boundaries have been stretched, morphed, and
redesigned to a degree unimaginable 10 years ago. Networks of practice have come of age. The learning organization
pays attention to their forms and functions, evolves principles of engagement, circumscribes and promotes
success factors, and monitors and evaluates
performance with knowledge performance metrics. (No. 34 | March 2009)
Read the paper
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Working in Teams
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Cooperative work by a team can produce remarkable results. The challenge is to move from the realm of the possible to the realm of practice. (No. 33 | March 2009)
Read the paper
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