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Conducting Effective Presentations
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Simple planning and
a little discipline
can turn an ordinary
presentation into a
lively and engaging
event. (No. 27 | February 2009)
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Monthly Progress Notes
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Feedback is the dynamic process of presenting and disseminating information to improve performance. Feedback mechanisms are increasingly recognized as key elements of learning before, during, and after. Monthly progress notes on project administration, which document accomplishments as well as bottlenecks, are prominent among these. (No. 26 | January 2009)
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The Most Significant Change Technique
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The Most Significant Change technique helps monitor and evaluate the performance of projects and programs.
It involves the collection and systematic participatory
interpretation of stories of significant change emanating
from the field level—stories about who did what, when, and
why, and the reasons why the event was important. It does not employ quantitative indicators. (No. 25 | January 2009)
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Picking Investments in Knowledge Management
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What can be measured is not necessarily important and what is important cannot always be measured. When prioritizing investments in knowledge management, common traps lie waiting. They are delaying rewards for quick wins, using
too many metrics, implementing metrics that are hard to
control, and focusing on metrics that tear people away from
business goals. (No. 24 | December 2008)
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Conducting Successful Retreats
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A retreat is a meeting designed and organized to facilitate the ability of a group to step back from day-to-day activities for a period of concentrated discussion, dialogue, and strategic thinking about their
organization's future or specific issues. Organizations will reap full benefits if they follow basic rules. (No. 23 | December 2008)
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Topics 
Knowledge Management and Learning 
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