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Executive Summary
Introduction
Good governance defined
The elements of good governance
The Bank’s concern with governance quality
The Bank’s approach to governance issues
Promoting the elements of good governance in Bank operations
Building governance capacity
Public sector Management
Public enterprise management and reform
Public financial management
>>Civil service reform
Participatory development processes
Legal frameworks
Information openness
The Bank’s modalities for enhancing governance in DMCs
Resource implications
Reporting arrangements
Governance: Sound Development Management : Promoting the elements of good governance in Bank operations : Building governance capacity

Civil service reform

Civil service reform is perhaps the most elusive transformation facing a government engaging in reforms to strengthen market-friendly processes of development. One major aspect of this problem, namely, public sector wage bills that are unsustainably high (in relation to government revenues or expenditure), is a direct function of the size of the state system, and will benefit from any downsizing that takes place. Other ills that afflict the public service include low morale and productivity, uncertain prospects for career development, and insufficient linkage of merit to promotion. When combined with inadequate salary scales, the cumulative effect can be pervasive corruption among public officials.

A professional and accountable civil service that can administer rules, maintain standards and competition, and respect property rights is critical for private sector confidence in the government’s efforts at economic reform. What is needed, therefore, is to move progressively towards public administration systems that provide clear career paths, adequate compensation and benefits, and incentives that tie advancement in the civil service more closely to staff performance and productivity. While downsizing operations should facilitate such improvements, it will not by itself obviate the requirement for more sophisticated management and control systems.

Reforms of this nature, especially action to tackle salary erosion and wage compression, should also impact favorably on the incidence of corruption. So, too, should market-friendly economic reforms in general, by reducing the discretionary powers of public officials. In addition, however, effective oversight mechanisms can help prevent government agencies from serving their own interests and, thus, reduce corruption. The Bank’s region offers several good examples of such institutionalized oversight (especially in Hong Kong, China; Republic of Korea; and Singapore). By familiarizing policymakers with what has worked elsewhere, the Bank could help DMCs design tailor-made oversight systems to fit their own civil service environments. However, in this—as in other areas—the Bank will proceed on the basis of requests made by the DMCs concerned.

Box 4 outlines a modest initiative taken by the Bank in the field of civil service reform.

Box 4: Civil Service Reform

The Bank, in cooperation with the United Nations Development Programme (UNDP) and the World Bank, is involved in a modest way with public service reform in the Republic of the Marshall Islands. Rationalization of the public service is a pressing need, as compensation of government employees preempts nearly 60 percent of all external funds received by the country. Ensuring an affordable public service and enhancing the effectiveness of government operations are thus the crucial objectives of reform in this regard. A Presidential Committee appointed in October 1992 identified six major dimensions of the problem: (i) an overstaffed public service, (ii) inefficient delivery of public services, (iii) a large number of unproductive employees, (iv) a serious shortage of technically qualified manpower, (v) organizational structures that are excessively fragmented and tiered, and (vi) widespread functional duplication among units. The specific measures suggested for addressing these weaknesses included streamlining of administrative structures, privatization and contracting out of services, reduction of nontechnical staff, and reduction in average personnel costs. A strategy for implementing these measures in the short and medium term was also outlined. To reinforce local ownership of the reforms, a seminar-cum-workshop was organized under Bank technical assistance, involving key political dignitaries and public officials. This collaborative exercises helped spread understanding of what needs to be done as part of the reform and mustered support and commitment for the changes envisaged. Implementation of the reform measures is now being undertaken through assistance from UNDP.



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