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Executive Summary
I. Introduction
II. The Information Revolution
A. What is ICT?
B. The Global Information Society
>> C. ICT and Development
D. ICT Development in Asia and the Pacific
III. Need for an ADB Strategic Approach for ICT
IV. Strategic Thrusts
V. Proposed Action Plan
VI. Implications for ADB
Toward E-Development in Asia and the Pacific: A Strategic Approach for Information and Communication Technology : II. The Information Revolution

C. ICT and Development

7. ICT is thought to impact economic growth in the same way as other major inventions, but evidence relating to ICT’s impact on the economy, although accumulating rapidly, is still incomplete. ICT and the Internet provide the means for a sweeping reorganization of business, from on-line procurement of inputs to more decentralization and outsourcing, and can boost efficiency and productivity in manufacturing and the distribution sector. By increasing rapid access to information, ICT helps make markets work more efficiently, by allowing consumers to seek the lowest price, and firms to get quotes from more suppliers. It also reduces transaction costs and barriers to entry. Farmers can, for instance, get instant information on weather, prices and crop conditions in other regions. Manufacturers can track changes in demand more closely via direct links to electronic scanners in shops.

8. In developed countries, ICT and the Internet have helped globalize production and capital markets and speed up innovation by reducing the time for designing new products, through powerful computers that make it easier and cheaper to process large amounts of data. This is not generally the case for developing countries, where the cost of computers and telecommunications remain generally high, because of insufficient liberalization and deregulation of markets, and years of chronic underinvestment. The private sector can play a lead role in ICT development but remains skeptical about the profitability of ICT investment in rural areas, especially in least-developed countries. More progressive and innovative policies and a determined leadership are required to enable the full potential of ICT to work for the benefit of developing countries.

9. Without the enabling environment, many developing countries, especially the least developed ones, will account for a smaller fraction of the global digital economy, as the vast majority of economic activity related to ICT will continue to be concentrated in the industrialized world. Concerns for these disparities between industrialized and developing countries, especially with respect to people’s access and use of telecommunications and the Internet (Figure), have started a worldwide debate about the existence of the digital divide and the dire consequences for poor countries if it is not addressed in time. The digital divide may serve to widen the economic divide between developed (advanced) and developing countries with possible repercussions for the future stability of the international community.

10. Many examples of successful ICT applications for development have been documented in governance, education, public health, and environmental and natural resource management. Some developing countries have been creating new ways to dramatically help the poor6. For example, in India, one third of its software workers were tapped in programs aimed to eliminate poverty. The government of Andhra Pradesh, one of the lessdeveloped states of India, has pursued an aggressive strategy to promote the pervasive use of ICT, especially in modernizing governance systems through E-government over the last few years. Farmers in Bangladesh are using cellular phones to bypass intermediaries and get better prices for their products. In Jordan, a nongovernment organization (NGO) reported an increase in village wealth through use of solar energy and Internet facilities for health, education, and communication. In Shanghai, People’s Republic of China, Project Hope created a pediatric hospital to bring high-technology solutions to thousands of health professionals, and in some countries in Africa, village artisans are using web sites to sell their wares in Paris. In Peru, more than 1,000 telecenters7 or cabinas publicas were successfully developed as instruments for E-commerce, creating jobs and small businesses, and teaching Internet access to people who have no telephone or computer8. Box 2 describes another concrete example of an ICT success story. These examples show how diverse and powerful ICT can be— enabling the most sophisticated access to information to very basic applications. However, the digital opportunity can only be fully realized if developing country governments take enlightened and decisive action on ICT development.

11. Among multilateral development banks, the World Bank undertook a study on information technology as early as 19909. The study aimed to maximize applications of information technologies in all sectors, reorient World Bank assistance for telecommunications and information technology industries, and determine the evolving role of the World Bank in line with world development. As a result, the World Bank launched numerous initiatives, such as the Global Knowledge Conference in Canada in 199710, and two recent projects Global Development Gateway and Global Development Learning Network (Box 3). Although some progress has been reported, the impact of these initiatives on developing countries cannot yet be realistically assessed. In 1998 the Inter-American Development Bank approved funds for creating what has become an information technology for development unit to strengthen its efforts to support ICT components in development projects, e.g., health, education, and modernization of the state through E-government.

Box 2: Does Connectivity Mean Productivity: The Grameenphone Project—An ICT Success Story

The Asian Development Bank-supported Grameenphone Telecommunications Project1 in Bangladesh proves that connectivity results in increased productivity. This is one concrete example of a success story.

Grameen Bank has microlending operations in 35,000 villages through 1,100 branches and 12,000 workers. Typically, a woman borrows $100– $200 without collateral from Grameen Bank to purchase a cow and produce milk. This process allows the poorest of the poor to stand on their feet. An enterprising Bangladeshi, when he approached the Grameen Bank, substituted a cellular phone as the object of business instead of a cow. A woman could borrow, say $200 from the bank; purchase a handset; and sell telephone services by going door-to-door to villagers, thereby making a living and thus paying off her loan. In 2 years’ time, he managed to establish a partnership called Grameen Phone Limited, and run a very successful commercial operation providing cellular services in both urban and rural Bangladesh.

The average daily earning of $2 by phone operators is an indication of the phone’s utility. However, more interesting is the anecdotal evidence of how people living in villages with phones began thinking of doing things differently after the phones arrived, showing the multiplier effect of the technology. For example, one lady thought of raising a large number of chickens, a business she was afraid to pursue for fear of not being able to call a veterinarian on time if the chickens developed a disease. Another man reported his plan to cultivate bananas on a large scale, because he is now able to obtain market prices on time to make the correct shipping decisions. One woman contacted the doctor on time to save her child, who was running a high fever. The migrant workers throughout the world with roots in Bangladeshi villages can now call home to know how their families are doing, and if the money they are sending is indeed reaching its destination. This success story cites many examples, but what is remarkable is the positive social impact of this digital technology in the hands of the poor: new thinking is unleashed and new business models created that could be appropriate for poor countries, as entrepreneurial skills of the poor are stimulated and catalyzed (http://www. grameenphone.com).

  1. Loan 1603-BAN/EI 7143-BAN: Grameenphone Telecommunications Project, for $16.7 million loan and $1.6 million equity investment, approved on 20 January 1998. The other project lenders are the Norwegian Agency for Development Cooperation, the International Finance Corporation, and the Commonwealth Development Corporation to finance a total project cost estimated at $124.4 million equivalent.

    Source: Friedman, Thomas. 2000. The Lexus and the Olive Tree. New York: Anchor Books, p. 360–362.

Box 3 : World Bank’s ICT-Related Initiatives

The World Bank has launched four important information and communication technology (ICT)-related initiatives in its effort to assist developing countries cope with world developments in the information age.

  1. InfoDev was created in 1995 to promote the innovative use of ICT for economic and social development. It coordinates the efforts of various stakeholders in fostering information-based services in emerging economies through ICT-related activities (http://www.infodev.org).

  2. The Global Development Gateway is a major collaborative initiative designed to create an Internet portal for the development community. It aims to offer access to high-quality development information; facilitate Internet access by developing member country governments, entrepreneurs, and civil society organizations; and serve as an interactive platform for local, national, and global development communities to exchange information openly. The gateway will be managed by an international board (http://www.worldbank.org/gateway).

  3. The Global Development Learning Network connects distance-learning centers in countries around the world. It is operating several projects in Africa and Latin America, but has only four centers in Asia and none in the Central Asian republics. The Asian centers are in the People’s Republic of China, Singapore, Thailand, and Viet Nam (http://www.gdln.org).

  4. The Global Development Network aims to harness the existing knowledge on development for governments and development finance institutions, and to generate and direct research with developmental and operational relevance (bridge knowledge and policy or connect research with practice). The network seeks to facilitate networking, build research capacity, and help researchers transfer knowledge to policymakers (http://www.gdnet.org).

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  1. For more detailed information, see Digital Partners at http://www.digitaldivide.org.
  2. A telecenter, multipurpose community telecenter (MCT), or kiosk is a location that facilitates and encourages the provision of a wide variety of public and private informationbased goods and services, and supports local economic and/or social development.
  3. For more detailed information, see http://click.egroups.com.
  4. World Bank. 1990. Development in the Information Age: An Evolving Role for the World Bank. Discussion Paper, Washington, DC. Visit the World Bank web site at http://www.worldbank.org.
  5. For more details, visit the web site at http://www.globalknowledge.org.


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D. ICT Development in Asia and the Pacific

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