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Information strategyThe information strategy of the Bank will be governed by the policy described in the previous section. The strategy will be based on the messages the Bank intends to convey, the target audiences, and the modes of delivery it deems relevant to use. The choice of messages, target audiences, and modes of delivery will depend on the Bank’s needs at any given time. As such, the strategy will be sufficiently flexible and will be reviewed and amended as necessary to accommodate broader Bank priorities that may change from time to time. In the medium term, the major objective of the information strategy is to determine how best to support the Bank’s strategic and operational agenda. The strategic agenda of promoting development, mobilizing resources, and encouraging regional cooperation have important implications for the Bank’s activities. In addition, the key messages of the operational agenda for the 1990s—a sharper country focus, emphasis on crosscutting issues, and increased concern for project quality—need to be conveyed properly and explained to appropriate audiences to generate and maintain support for the Bank’s initiatives. In furthering its information strategy, the Bank will follow a policy of transparency in disclosure of information, as detailed in its Confidentiality and Disclosure of Information policy paper. Efforts will be made to increase disclosure of information, while taking into account countervailing constraints that may arise in carrying out the Bank’s operations. There will be a presumption in favor of disclosure, although information received from DMCs on a confidential basis will not be released without express and prior approval of the DMCs concerned. MessagesThe Bank has many messages to convey. These will be developed and delivered proactively in addition to such routine information as reports on Bank policies, initiatives, projects, operational approvals, and targets; Board and Management decisions; results of research and studies; proceedings of seminars, conferences, workshops, etc. For the foreseeable future, in support of the Bank’s strategic agenda, the priority messages will include the following.
Although there are many other messages that could be communicated, the principal messages described in the previous paragraph are tailored to the prevailing priorities of the Bank and the resources available. The Bank will take maximum advantage of a number of existing publicity opportunities to convey its messages. The most important publicity event each year is the Annual Meeting, which brings together government officials, bankers, business people, observers from multilateral institutions, nongovernment organizations (NGOs), and media persons. This offers a unique and cost-effective opportunity for the Bank to generate publicity. Other opportunities arise at the time of the launching of the Annual Report and the Asian Development Outlook, major loan signings, press conferences on important developments, annual press tours of Bank projects, and speeches by Management and senior Bank officials at important meetings and seminars. These occasions will be fully exploited to deliver the Bank’s messages. In addition to these, the Bank will strive to find or create other opportunities to explain, convey, and publicize its mission and its strategic and operational agenda. Target audiencesThe Bank recognizes that support from its constituencies is critical to its ability to continue to function as an effective development finance institution. Constituency-building is an essential element of the Bank’s information activity. The Bank’s member countries (both donors and DMCs) will be the primary target of this activity. The Bank’s messages will be directed at the following target audiences:
Modes of deliveryTo deliver its messages effectively, the Bank will use the most convenient, effective, and cost-efficient channels of communication. The choice will depend on the audience to be reached and the level of exposure required. In general, materials for the print media, such as news releases, articles, feature stories, photographic releases, and institutional advertisements, as well as printed matters, such as annual reports, periodicals, newsletters, background papers, information brochures, books, monographs, studies, and target-oriented publications,6 will continue to be the primary outlet for information. This is because the print media have a more lasting impact and are more convenient for access. However, in the medium term and in response to the increasingly wide use of new technology, the Bank will gradually increase its emphasis on the electronic media because of their greater global coverage, immediacy of appeal and round-the-clock operation. These will include:
Since personal delivery, though limited in scope, is often more effective in the impact it creates, the Bank will also increasingly utilize the following to further its objectives:
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