Publications

Consultation Phase of the ADB Accountability Mechanism

Statutory Reports and Official Records ISBN: 978-971-561-683-6 Pub. Date: 2008 In stock

This report presents the accomplishments of the Office of the Special Project Facilitator in 2007. It explains OSPF's mandate, operational processes and procedures, and it summarizes complaints handled during 2007 and describes outreach and training sessions and other activities of OSPF during the year.

View the document [ PDF: 1,039kb | 32 pages ]. To read, you need Acrobat.

Contents

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Contents, Abbreviations, Preface

Role and Mandate of the Special Project Facilitator

Complaints

Client Support Activities

Learning from Complaints

Budgetary Information