Evaluation

	Table of Contents
p. 7 of 9 BACK | NEXT Preface Introduction Knowledge Management in ADB Learning Lessons Facilitating Lesson Learning Options for Lesson Learning Auditing the Lessons Architecture Business Planning Putting it all together: The Strategic Framework

Auditing the Lessons Architecture

Knowledge management solutions need to be tied to the core issues of an organization and there are no one-size-fits-all solutions. Knowledge audits provide fact-based assessments of where organizations must cluster knowledge management efforts. They identify areas of strength, weakness, opportunity, and threat, and reveal risks. Knowledge audits are used to

• identify knowledge needs for policy, strategy, and operational efforts,¹⁷
• draw up an inventory of existing knowledge products and services,
• recognize gaps in knowledge products and services,
• analyze knowledge flows within the organization and knowledge exchanges with outside agencies,
• identify blockages to knowledge flows,
• create a knowledge map, and
• suggest an agenda for organizational change.

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¹⁷ OED conducted a first survey of users of evaluation reports in 1997. Work toward a survey of client perception of OED is in progress, for execution in 2007, and will usefully complement the conduct of a knowledge audit. Questions of perception emphasize readership; quality; influence on policies, strategies, programs, and projects; and utilization. The focus of both surveys is on the OED-ADB interface.

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