Evaluation

In ADB, the construction of knowledge is rarely examined, and there has been a dire absence of work to find out what helps or hinders the transfer of knowledge through evaluation studies. Auditing the Lessons Architecture brings to light the contribution that knowledge audits can make to organizational learning and organizational health. With deserved emphasis on the organizational context for learning, it shows with a real-life example how knowledge audits open opportunities in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, and knowledge capture and storage. The knowledge audit methodology described in the booklet can support systematic identification and analysis of knowledge needs, products and services, flows, uses, users, and gaps from the perspective of learning lessons, necessary to tie in with the department's audiences. The online, questionnaire-based survey of perceptions conducted as a first exercise in 2007 provides ready and multiple entry points against which the department can take measures to that intent, as well as a comprehensive baseline assessment against which to judge progress.