Administers e-mail, document repository and collaboration infrastructure
ADB-wide, supports Service Desk analysts, field engineers, Field Office
IT supports and when necessary, end-users.
Researches, plans, designs, evaluates, tests, sets up, and administers
server infrastructure for messaging, document repository and collaboration
application software under the general guidance of the supervisor.
Resolves technical problems with the messaging, document repository
and collaboration infrastructure in order to maintain systems reliability
and availability.
Assists Systems Development, Data Center Operations, and other sections'
staff in resolving problems relating to messaging, document repository
and collaboration application.
Creates procedures and uses software to gather statistics on network
and computer resource utilization and performance and assists with the
tuning of the messaging, document repository and collaboration systems
to achieve desired performance levels.
Communicates with system vendors to identify solutions to system problems,
explores capabilities of software under development, and maintains current
knowledge of technology; ensures up-to-date knowledge of network and
computer operating systems trends and developments.
Establishes, maintains, and supports messaging and document repository
infrastructure in resident missions and regional offices.