Employment

Claims Administration/Processing
Handles processing of more complicated/problematic ADB compensation/benefits-related applications/claims through the system available by reviewing applications/claims to ensure that information/documentation conform with policies and procedures in relevant work areas; checking accuracy, computing entitlement, and recommending approval; liaising/coordinating with internal (e.g. CTL, TD, OAS and OIST) and external contacts (e.g. appraisers, credit investigators, local schools, insurers, comparators, etc.) to ensure timely receipt of all relevant information, accurate deductions from staff salaries are made, claims/checks are disbursed on time and recommending systems enhancement to improve workflows. Arranges for accurate and timely payment of staff and retirees' shares of settlement advanced by Medical insurer, and arranges for the subsequent deduction from the staff salaries or retirees' pension payments. Coordinates with representatives of hospitals and other major providers for the proper administration of the direct billing arrangement, reconciliation and settlement of outstanding accounts with hospitals and major providers.

Compensation Review/Salary Administration
Undertakes benefits/salary surveys and in the monitoring of local and international cost-of-living movements by gathering/analyzing data and preparing tables, relevant statistics and summaries to provide a basis for supervisors to make recommendations to Management for appropriate changes in staff salaries at HQ. Reviews/verifies/analyzes compensation/benefits data of comparators necessary in implementation of Salary Increases (SIs) for HQ local staff, taking into account consistency in application of policies/procedures.

Information Systems Management
Contributes to enhancement of information systems related to compensation/benefits by providing comments/analysis of revisions to ensure consistency with ADB's revised policies and procedures, and ensuring accurate/timely maintenance of relevant databases.

Data Maintenance and Reports
Collates, extracts and analyzes complex or specialized data or information from a variety of sources to produce reports and summaries. Ensures that records and filing systems are maintained in accordance with prescribed systems and established guidelines.

Client Service
Contributes to efficient client service by interacting with staff to clarify policy issues, seek additional supporting information/documents to facilitate processing of claims/applications, and determine whether any issues raised would need to be elevated to supervisor for review and decision.

Budget Preparation and Monitoring
Contributes to budget preparation and monitoring by gathering, analyzing and computing data for Annual Budget, Mid-year Budget Review and Revised Estimates; preparing budget estimates for HQ benefits; and monitoring budget utilization for benefits.

Exit Clearance System
Administers requirements for processing exit clearance of professional and local staff leaving ADB service for benefit-related items. Computes pro-rated entitlements or recovery of benefits of staff terminating service.

Others
Performs other duties as may be assigned. May provide guidance to other staff on interpretation/application of relevant policies.

Bachelor's degree in business administration, personnel management or equivalent

Suitability to undertake the responsibilities mentioned above at the required level.

At least 5 years experience in benefits administration.

Considerable experience and a comprehensive knowledge of the procedures of the relevant work area.

Understanding of the interactions between different ADB work areas and relevant work flows and their purpose.

Proficiency with computer software in common use at ADB.

Proficiency in use of computer databases to input and extract information, and to generate standard and ad hoc reports.

Good client orientation, a team player and have the ability to handle confidential information.

Good oral and written communication skills.

Ability to solve problems by breaking them into simple list of tasks and activities.

Technical Knowledge and Skills
- Can perform the job independently
- Recognizes and corrects things that are wrong
- Can answer all routine queries and questions

Client Orientation
- Sees colleagues and other departments as clients as well as external contacts
- Speaks and acts with respect towards clients
- Makes changes to help clients when their needs change

Achieving Results
- Manages time to ensure work is completed to deadlines and targets
- Prioritizes to ensure important deadlines are met
- Manages obstacles to getting work done

Working Together
- Regularly assists others in their work
- Has supportive and cooperative relationships with other colleagues in the team
- Complements the work of other team members

Learning and Knowledge Sharing
- Learns new things and keeps knowledge and skills up to date
- Volunteers for training and development
- Explains new methods of work to colleagues and voluntarily shares useful information

The Asian Development Bank's vision is a region free of poverty. Established in 1966 and headquartered in Manila, Philippines, ADB's multicultural staff come from over 50 member countries. ADB's Headquarters in Manila generally recruits its administrative staff/national officers locally from the Philippines. ADB offers a highly competitive salary and benefits package applicable to local staff. While the position advertised is for ADB Headquarters in Manila, Philippines, ADB staff must be prepared to serve in any location outside its Headquarters at the discretion of Management.

Apply electronically, quoting Ref. No. EXT-AS09-260(2)-BPDB and job title on subject line and attaching application form to email address LS-jobs@adb.org no later than 13 November 2009, 5:00 p.m., Manila time.

Due to the volume of applications, ADB will not be able to respond to inquiries about application status and will only contact shortlisted candidates.

Applications lacking the job reference number and job title or using the wrong e-mail address will not be considered.