What's New | e-Notification | Sitemap | Contact Us | Help

Evaluation

Home Topics Evaluation Linking to Results Knowledge Management Tools

	About Evaluation
	Evaluation Resources
	Ongoing Evaluations
	Evaluation Capacity Development
	Harmonization Work
	Evaluation Chats
	Linking to Results
		OED's Learning Cycle
		Knowledge Management Tools
		Framework for Self-Assessment
		Working the Internet
		Most Accessed Documents
	Events
	Contact Us

Knowledge Management Tools

Learning lessons is contingent on improving organizational performance in five areas of competence:
(i) strategy development, (ii) management techniques, (iii) collaboration mechanisms, (iv) knowledge sharing and learning, and (v) knowledge capture and storage. For each, one can describe five levels of performance, from basic to high. The Five Competencies Framework can help determine priorities for immediate action by selecting the area that will yield the greatest benefits if improved.

Level	Strategy Development	Management Techniques	Collaboration Mechanisms	Knowledge Sharing and Learning	Knowledge Capture and Storage
Level 5
Level 4
Level 3
Level 2
Level 1

*Source: Based on Learning to Fly – Chris Collison and Geoff Parcell. KM Self-Assessment.
Note: Levels 5–1 suggest, in declining order of accomplishment, performance in five areas of organizational competence for knowledge management.

The Operations Evaluation Department has developed a Framework for Self-Assessment to monitor and evaluate its progress in knowledge management.

Next: Framework for Self-Assessment