Knowledge Management and Learning

Marketing in the public sector may be the final frontier. Agencies operating in the public domain can use a range of marketing techniques to transform their communications with stakeholders, improve their performance, and demonstrate a positive return on resources used.

Social marketing is the use of marketing principles and techniques to effect behavioral change. It helps in understanding who people are and what they desire, and then organizing the creation, communication, and delivery of products and services that they desire.

Unrestrained growth of cars is destroying livable cities. Equitable mobility is required. Therefore, urban transport must remain environmentally sustainable and accessible to the poor.

The creation of a Microfinance Innovation Fund was a prominent feature of Indonesia's Earthquake and Tsunami Emergency Support Project. Find out how it can be sustained after project completion.