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Improving Transparency and Accountability in the Delivery of Public Services
Updated: 18 October 2007

The Asian Development Bank (ADB) is providing a regional technical assistance (RETA) called Developing Pro-Poor Governance Capability and Knowledge, which seeks to contribute in the overall effort to improve the performance of public services and prevent corruption by strengthening the capacity of developing member countries (DMCs) in the use of tools and techniques for improving the performance of the delivery of public services and preventing corruption.

The outcome expected of the RETA is the establishment of regional services to:

  • promote the utilization of the Citizen Report Card (CRC) methodology to conduct social audits of public services
  • promote the utilization of continuous improvement and benchmarking (CIB) techniques to ensure that capacity, resources, and people are managed to deliver effective, efficient, affordable, and equitable public services
  • provide training and support to DMCs in anticorruption preventive measures

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