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Stakeholders Keen on Using E-Learning Toolkits for Improving Services

About 120 policymakers, service managers, academics, and representatives of different development agencies [ PDF ] in the Philippines attended the launch of the e-learning toolkits [ PDF ] on the Citizen Report Card methodology and the Continuous Improvement and Benchmarking Techniques held at ADB Headquarters in Manila on 13 July 2006. The attendees were quite pleased to know about the e-learning toolkits. They also expressed commitment to promote and use them in their work.

View the list of participants, launching program, and the photo gallery.

Distinguished speakers to the launch included:

• Dr. Bindu Lohani [ PDF ], Director General of Regional and Sustainable Development Department of ADB
• Dr Samuel Paul, Founder [ PDF ] of CRC methodology and Executive Director of Public Affairs Centre, Bangalore, India
• Mr. Bayani Fernando [ PDF ], Chairperson of the Metro Manila Development Authority and former mayor of Marikina City
• Ms. Cora Alma de Leon, former Chairperson of the Philippine Civil Service Commission and former Secretary of the Department of Social Work and Development
• Dr. Sita Sekhar [ PDF ], Chief Research Officer, Public Affairs Centre, Bangalore, Inda
• Mr. Bryn Campbell, Director, Australian Continuous Improvement Group, Melbourne, Australia
• Dr. Alex B. Brillantes [ PDF ], Professor and Dean, National College of Public Administration and Governance, University of the Philippines
• Dr. Victoria A. Bautista [ PDF ], Professor and Vice-Chancellor, Open University, University of the Philippines

The launch was organized by ADB in partnership with the National College of Public Administration and Governance* of the University of the Philippines* and the Eastern Regional Organization for Public Administration*.