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Office of the Special Project Facilitator

Home : About ADB : Organization : Departments, Offices, and Missions : Office of the Special Project Facilitator : Complaints Registry : Rawalpindi Environmental Improvement Project

Complaint Registry
Rawalpindi Environmental Improvement Project (REIP)
Loan Number: 2211-PAK/2212-PAK(SF)
Date of Complaint: 28 May 2009
Request No.: 6/2009

  Action Date Status
1 Complaint received by SPF 28 May 2009  
2 Acknowledgement sent to:
  • Complaint
  • Copy to Management


1 June 2009		  
3 Complaint registered 4 June 2009  
4 Eligibility determined 18 June 2009  
5 Complainants informed 18 June 2009  
6 Review and Assessment Report sent to
  • President
  • Vice-President Concerned
  • Complainant
  • OD

24 July 2009
24 July 2009
24 July 2009
24 July 2009 		 
7 Complainants' decision to continue received by SPF 19 August 2009  
8 Complainants and OD informed to provide comments on Review and Assessment Report 19 August 2009
24 August 2009 		 
9 Comments received from
  • Complainants
  • OD


19 August 2009
8 September 2009		  
10 Recommendation to work out course of action forwarded to the ADB President for approval 9 September 2009  
11 Stakeholder Consultation to work out course of action    
12 Consent to publish RAR sought from:
  • Complainants
  • EA/DMC
   
13 Consent to publish RAR received from:
  • Complainants
  • EA/DMC
   
14 Consent to publish course of action sought from:
  • Complainants
  • EA/DMC
   
15 Consent to publish course of action received from:
  • Complainants
  • EA/DMC
   
16 Implementation of course of action    
17 Submission of report on completed course of action by SPF to the ADB President    
18 President's approval received    
19 Issuance of Final Report to:
  • Complainants
  • OD
  • EA/DMC
  • Board of Directors
   
20 Final Report posted on the internet    
DMC: Developing Member Country; EA: Executing Agency; OD: Operations Department; PPS: Private Project Sponsor; SPF: Special Project Facilitator

The SPF will be in charge of monitoring implementation of any agreement for three years. Monitoring reports will be sent to the complainant after submission to the ADB President and a copy furnished to the Board for information.

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