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Office of the Special Project Facilitator

Home : About ADB : Organization : Departments, Offices, and Missions : Office of the Special Project Facilitator : Complaints Registry : Fuzhou Environmental Improvement Project

Complaint Registry
Southern Punjab Basic Urban Services Project (SPBUSP)
Loan Number: 2060-61-PAK
Date of Complaint: 27 February 2009
Request No.: 3/2009

  Action Date Status
1 Complaint received by SPF
  • Urdu [ PDF: 1,135kb | 10 pages ]
  • English [ PDF: 38kb | 10 pages ]


27 February 2009		  
2 Acknowledgement sent to:
  • Complaint
  • Copy to Management


18 March 2009		  
3 Complaint registered 30 April 2009  
4 Eligibility determined 25 May 2009  
5 Complainants informed 25 May 2009  
6 Review and Assessment Report sent to
  • President
  • Vice-President Concerned
  • Complainant
  • OD

2 July 2009
14 July 2009
2 July 2009
2 July 2009
  
7 Complainants' decision to continue received by SPF 9 July 2009  
8 Complainants and OD informed to provide comments on Review and Assessment Report 9 July 2009
12 July 2009 		 
9 Comments received from
  • Complainants
  • OD


9 July 2009
20 July 2009		  
10 Recommendation to work out course of action forwarded to the ADB President for approval 24 July 2009  
11 Stakeholder Consultation to work out course of action 6 August 2009  
12 Consent to publish RAR sought from:
  • Complainants
  • EA/DMC
   
13 Consent to publish RAR received from:
  • Complainants
  • EA/DMC
   
14 Consent to publish course of action sought from:
  • Complainants
  • EA/DMC
   
15 Consent to publish course of action received from:
  • Complainants
  • EA/DMC
   
16 Implementation of course of action    
17 Submission of report on completed course of action by SPF to the ADB President    
18 President's approval received    
19 Issuance of Final Report to:
  • Complainants
  • OD
  • EA/DMC
  • Board of Directors
   
20 Final Report posted on the internet    
DMC: Developing Member Country; EA: Executing Agency; OD: Operations Department; PPS: Private Project Sponsor; SPF: Special Project Facilitator

The SPF will be in charge of monitoring implementation of any agreement for three years. Monitoring reports will be sent to the complainant after submission to the ADB President and a copy furnished to the Board for information.

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