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Office of the Special Project Facilitator

Home : About ADB : Management : Departments, Offices, and Missions : Office of the Special Project Facilitator : Complaints Registry : Phnom Penh to Ho Chi Minh City Highway Project


Complaint Registry
Cambodia: Phnom Penh to Ho Chi Minh City Highway Project
Loan Number: 1659-CAM(SF)
Date of Complaint: 30 July 2007
Request No.: 2/2007

 
Action
Date
Status
1
Complaint received by SPF
30 July 2007
 
2
Acknowledgement sent to:
  • Complainants
  • Copy to Management

 

03 August 2007
03 August 2007
 
3
Complaint registered
06 August 2007
 
4
Eligibility determined
19 September 2007
 
5
Complainants informed
19 September 2007
 
6
Review and Assessment Report sent to
  • President
  • Vice-President Concerned
  • Complainants
  • OD

 

24 October 2007
24 October 2007
31 October 2007
24 October 2007
 
7
Complainants’ decision to continue received by SPF    
8
Complainants and OD informed to provide comments on Review and Assessment Report    
9
Comments received from
  • Complainants
  • OD
   
10
Recommendation to work out course of action forwarded to the ADB President for approval    
11
Stakeholder Consultation to work out course of action    
12
Consent to publish RAR sought from:
  • Complainants
  • EA/DMC
   
13
Consent to publish RAR received from:
  • Complainants
  • EA/DMC
   
14
Consent to publish course of action sought from:
  • Complainants
  • EA/DMC
   
15
Consent to publish course of action received from:
  • Complainants
  • EA/DMC
   
16
Implementation of course of action    
17
Submission of report on completed course of action by SPF to the ADB President    
18
President's approval received    
19
Issuance of Final Report to:
  • Complainants
  • OD
  • EA/DMC
  • Board of Directors
   
20
Final Report posted on the internet    

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