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Office of the Special Project Facilitator

Home : About ADB : Management : Departments, Offices, and Missions : Office of the Special Project Facilitator : Complaints Registry : Melamchi Water Supply Project (MWSP)

Complaint Registry
Melamchi Water Supply Project (MWSP)
Loan Number: 1820-NEP
Date of Complaint: 03 May 2004
Request No.: 1/2004

 
Action
Date
Status
1

Complaint received by SPF
03 May 2004
  
2
 Complaint registered
03 May 2004
  
3

Acknowledgement sent to:

  • Complainant
  • Copy to Management



03 May 2004
03 May 2004

  
4

Eligibility determined
11 May 2004
  
5

Complainant informed
11 May 2004
  
6

Review and Assessment Report sent to

  • President
  • Vice-President Concerned
  • Complainant
  • EA/DMC
  • OD


25 June 2004
25 June 2004
25 June 2004
25 June 2004
25 June 2004
 
7

Complainant’s decision to continue received by SPF
07 July 2004
  
8
 Complainant and OD informed to provide comments on Review and Assessment Report
09 July 2004
  
9

EA invited to provide comments on Review and Assessment Report
09 July 2004
  
10

Comments received from



22 July 2004
28 July 2004
28 July 2004
  
11
 Recommendation and proposed course of action forwarded to the ADB President for approval
16 August 2004
  
12

Concurrence sought from:


20 August 2004
20 August 2004
20 August 2004
  
13

Concurrence received from:

  • Complainant





  • OD
  • EA/DMC



08 October 2004




20 August 2004
20 August 2004



Complainant decided to withdraw from the consultation phase and submit request to the Compliance Review Panel
14
 Implementation of course of action (to be determined per complaint)
Starting date:
Not applicable
 Action already taken to address grievances of complainants
15
 Submission of report on completed course of action by SPF to the ADB President
Not applicable
  
16
 Presidents approval received
Not applicable
  
17

Issuance of Final Report to:

  • Complainant
  • OD
  • EA/DMC
  • Board of Directors


20 December 2004
21 December 2004
21 December 2004
20 December 2004
  
18
 Final Report posted on the internet
22 December 2004
  
DMC: Developing Member Country; EA: Executing Agency; OD: Operations Department; PPS: Private Project Sponsor; SPF: Special Project Facilitator

The SPF will be in charge of monitoring implementation of any agreement for three years. Monitoring reports will be sent to the complainant after submission to the ADB President and a copy furnished to the Board for information.



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