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Office of the Special Project Facilitator

Home : About ADB : Management : Departments, Offices, and Missions : Office of the Special Project Facilitator : Complaints Registry : National Highway Development Sector Investment Program (NHDSIP)

Complaint Registry
National Highway Development Sector Investment Program (NHDSIP)
Loan Number: 2231(SF)-PAK
Date of Complaint: 11 September 2006
Request No.: 4/2006

 
Action
Date
Status
1

Complaint [ PDF: 50kb | 2 pages ] received by SPF
11 September 2006
  
2

Acknowledgement sent to:

  • Complainants
  • Copy to Management


12 September 2006
12 September 2006
  
3

Complaint registered

10 January 2007

  
4

Eligibility determined
29 January 2007
  
5

Complainants informed
29 January 2007
  
6

Review and Assessment Report sent to

  • President
  • Vice-President Concerned
  • Complainant
  • OD


8 March 2007
8 March 2007
12 March 2007
9 March 2007
  
7

Complainants’ decision to continue received by SPF

23 March 2007

  
8
 Complainants and OD informed to provide comments on Review and Assessment Report
23 March 2007
  
9

Comments received from

  • Complainants
  • OD


17 April 2007
13 April 2007
  
10

Recommendation to work out course of action forwarded to the ADB President for approval
27 April 2007
Approved
30 April 2007
11

Stakeholder Consultation to work out course of action
17 May 2007
 
12

Consent to publish RAR sought from:

  • Complainants
  • EA/DMC


27 May 2007
19 May 2007
  
13

Consent to publish RAR received from:

  • Complainants
  • EA/DMC


27 May 2007
19 May 2007
  
14

Consent to publish course of action sought from:

  • Complainants
  • EA/DMC


27 May 2007
25 May 2007
  
15

Consent to publish course of action received from:

  • Complainants
  • EA/DMC



27 May 2007
17 October 2007

  
16
 Implementation of course of action
Starting date:
21 May 2007
ongoing
17

Submission of report on completed course of action by SPF to the ADB President
 
  
18

President's approval received
 
  
19

Issuance of Final Report to:

  • Complainants
  • OD
  • EA/DMC
  • Board of Directors
 
  
20

Final Report posted on the internet
 
  
DMC: Developing Member Country; EA: Executing Agency; OD: Operations Department; PPS: Private Project Sponsor; SPF: Special Project Facilitator

The SPF will be in charge of monitoring implementation of any agreement for three years. Monitoring reports will be sent to the complainant after submission to the ADB President and a copy furnished to the Board for information.



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