This Registry records complaints received and registered by the SPF. Below is a list of complaints with a link to the complaints' progress.
| Summary of SPF Complaints |
| No. |
Complaint
(Name of Project) |
Issues of Complaint |
Salient Dates |
| 1/2004 |
Nepal: Melamchi Water Supply Project (MWSP) |
- Access to information
- Environmental Impact Assessment (EIA)
- Land acquisition, compensation and resettlement
- Indigenous peoples
- Social Uplift Program
- Agriculture
- Forestry
|
- Complaint received, 03 May 2004
- Complaint acknowledged and registered, 03 May 2004
- Eligibility determined (eligible), 11 May 2004
- Review and Assessment Report , 25 June 2004
- Final Report , 22 December 2004
|
| 2/2004 |
Sri Lanka: Southern Transport Development Project (STDP) |
- Environmental Impact Assessment (EIA)
- Social Impact Assessment (SIA)
- Compensation and Resettlement
|
|
| 3/2004 |
Philippines: Sixth Road Project |
- Consultation
- Information
- Business Income
|
- Complaint received, 27 September 2004
- Complaint acknowledged and registered, 28 September 2004
- Eligibility determined (not eligible; complainants never addressed problem to Operations Department), 19 October 2004
|
| 1/2005 |
Indonesia: Community Empowerment for Rural Development Project |
- Village Infrastructure
- Community Participation
- Information Sharing
|
- Complaint received, 21 February 2005
- Complaint acknowledged, 21 February 2005
- Complaint registered, 9 March 2005
- Eligibility determined (eligible), 23 March 2005
- Review and Assessment Report (RAR), 05 May 2005
- Comments on RAR
- Five village agreements signed, 26-28 September 2005
- SPF's Final Report, 13 December 2005
- Feedback and lessons learned sessions, 02 February 2006
- Monitoring of village agreements, January-May 2006
- Conclusion of monitoring activities, 31 May 2006
|
| 1/2006 |
Pakistan: Chasma Right Bank Irrigation Project-Stage III |
- Distributary link
- Flooding
|
- Complaint received, 14 December 2005
- Complaint acknowledged and registered, 15 December 2005
- SPF initiatives in establishing contact with complainants, translations, and fielding a pre-eligibility inquiry, January-August 2006.
- Read the Pre-Eligibility Screening Report, 31 August 2006.
- Eligibility determined (not eligible; issues initially raised with SPF have been addressed by government. Operations Department followed-up on new issues.), 05 December 2006
|
| 2/2006 |
Bangladesh: Khulna-Jessore Drainage Rehabilitation Project |
- Agricultural production
- Community Participation
|
- Complaint received, 04 January 2006
- Acknowledged and registered, 04 January 2006
- Eligibility determined (not eligible; Project Completion Report has been approved for this project on 25 October 2004), 04 January 2006
|
| 3/2006 |
Nepal: Rural Electrification, Distribution and Transmission Project- Thankot-Chapagaun-Bhaktapur 132 kV Transmission Line |
- Consultation
- Compensation
|
- Complaint received, 25 April 2006
- Acknowledged and registered, 28 April 2006
- Eligibility determined (not eligible; complaint deemed premature as complainants did not satisfy requirements of para. 70 (viii) of the Accountability Mechanism Policy paper. Complainants can bring their complaint later to the SPF, if there are valid grounds. Complainants have agreed.), 04 September 2006.
|
| 4/2006 |
Pakistan: National Highway Development Sector Investment Program |
- Land acquisition and compensation
- Resettlement
- Information
|
- Complaint received, 11 September 2006
- Complaint acknowledged, 12 September 2006
- Translation, establishing contact and fielding a pre-eligibility inquiry, October-December 2006
- Read the Pre-Eligibility Screening Report, 31 December 2006
- Complaint registered, 10 January 2007
- Eligibility determined (eligible), 29 January 2007
- Review and Assessment report (RAR), 12 March 2007
- Agreed Course of Action, 17 May 2007
- Monitoring Report, June 2008
- Monitoring Report, June 2009
|
| 5/2006 |
India: Assam Power Sector Development Project |
|
- Complaint received, 31 October 2006
- Acknowledged, registered and referred to relevant units in ADB, 02 November 2006
- Eligibility determined (not eligible; procurement related matters are not eligible for complaints)
|
| 6/2006 |
Viet Nam: GMS Mekong Tourism Development Project |
|
- Complaints received on:
- 13 December 2006, 1 letter
- 19 December 2006, 3 letters
- 04 January 2007, 1 letter
- Complaint letters acknowledged: 18 December 2006; and 10 and 12 January 2007.
- Complaint registered, 9 January 2007
- Eligibility determined (not eligible; as complainants never addressed problem to Operations Department. Complainants can bring their complaint later to SPF, if there are valid grounds.), 06 February 2007
|
| 1/2007 |
Nepal: Urban and Environmental Improvement Project |
|
|
| 2/2007 |
Cambodia: Phnom Penh to Ho Chi Minh City Highway Project |
- Compensation
- Land Titling
- Livelihood
|
- Complaint received, 30 July 2007
- Complaint acknowledged, 03 August 2007
- Complaint registered, 6 August 2007
- Eligibility determined (eligible), 19 September 2007
|
| 1/2009 |
China: Fuzhou Environmental Improvement Project |
|
- Complaint
 received, 15 January 2009
- Complaint acknowledged and registered, 19 January 2009
- Eligibility determined (eligible), 12 February 2009
- Review and Assessment report (RAR), 23 March 2009
|
| 2/2009 |
India: Himachal Pradesh Clean Energy Development Investment Program |
- Environmental Impact Assessment
|
- Complaint received, 30 January 2009
- Complaint acknowledged, 2 February 2009
- Eligibility determined (not eligible; complainants never addressed problem to Operations Department), 5 February 2009
|
| 3/2009 |
Pakistan: Southern Punjab Basic Urban Services Project |
|
- Complaint received, 27 February 2009
- Complaint acknowledged, 18 March 2009
- Complaint registered, 30 April 2009
- Eligibility determined (eligible), 25 May 2009
|
| 4/2009 |
Pakistan: North-West Frontier Province Road Development Sector and Subregional Connectivity |
|
- Complaint received, 9 April 2009
- Complaint acknowledged, 13 April 2009
- Complaint registered, 30 April 2009
- Eligibility determined (not eligible; complainants never addressed problem to Operations Department), 30 April 2009
|
| 5/2009 |
Pakistan: National Trade Corridor Highway Investment Program |
|
- Complaint received, 24 April 2009
- Complaint acknowledged and registered, 30 April 2009
- Eligibility determined (not eligible; Operations Department's efforts to address concerns are underway. OSPF's involvement would not be useful at this time), 26 May 2009
|
| 6/2009 |
Pakistan: Rawalpindi Environmental Improvement Project (Sewage Treatment Plant Component) |
- Land Acquisition
- Compensation
|
- Complaint received, 28 May 2009
- Complaint acknowledged, 1 June 2009
- Complaint registered, 4 June 2009
- Eligibility determined (eligible), 18 June 2009
|
| 7/2009 |
Pakistan: National Trade Corridor Highway Investment Program |
- Compensation
- Land Acquisition
|
- Complaint received, 01 July 2009
- Complaint acknowledged and registered, 01 July 2009
- Eligibility determined (not eligible; complainants have yet to address problem to the Operations Department), 11 July 2009
|
| 8/2009 |
Pakistan: Rawalpindi Environmental Improvement Project (Water Supply Component) |
|
- Complaint Received, 13 August 2009
- Complaint acknowledged and registered, 13 August 2009
- Eligibility determined (not eligible; complainants are not materially and adversely affected by the project), 25 August 2009
|
| 9/2009 |
Azerbaijan: East-West Highway Improvement Project |
- Consultation
- Information
- Resettlement
|
- Complaint received, 2 September 2009
- Complaint acknowledged and registered, 3 September 2009
- Eligibility determined (not eligible, complainants will not be directly affected by the ADB-assisted project and complaint has not yet been raised with the concerned operations department), 30 October 2009
|
| 10/2009 |
Azerbaijan: Multitranche Financing Facility Road Network Development Program |
|
- Complaint Received, 3 September 2009
- Complaint acknowledged and registered, 4 September 2009
- Eligibility determined (not eligible, complainants have yet to address the problem with the concerned operations department), 30 October 2009
|
| 11/2009 |
Sri Lanka: National Highways Sector Project |
- Land Acquisition
- Compensation
|
- Complaint received, 16 September 2009
- Complaint acknowledged, 2 October 2009
- Complaint registered, 5 October 2009
- Eligibility determined, (not eligible, complainants have yet to address the problem with the concerned operations department), 4 November 2009
|
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