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Office of the Special Project Facilitator

Home : About ADB : Management : Departments, Offices, and Missions : Office of the Special Project Facilitator : Complaints Registry : Southern Transport Development Project (STDP)

Complaint Registry
Southern Transport Development Project (STDP)
Loan Number: 1711-SRI
Date of Complaint: 09 June 2004
Request No.: 2/2004

 
Action
Date
Status
1

Complaint received by SPF
09 June 2004
  
2
 Complaint registered
16 June 2004
  
3

Acknowledgement sent to:

  • Complainant
  • Copy to Management



16 June 2004

  
4

Eligibility determined
05 July 2004
  
5

Complainant informed
05 July 2004
  
6

Review and Assessment Report sent to

    
  • President
 17 September 2004
  • Vice-President Concerned
 17 September 2004
  • Complainant
 17 September 2004
  • OD
 17 September 2004
7

Complainant’s decision to continue received by SPF
05 October 2004
  
8
 Complainant and OD informed to provide comments on Review and Assessment Report
05 October 2004
  
9

Comments received from

    
  • Complainant
 19 October 2004
  • OD
 20 October 2004
10 Recommendation and proposed course of action forwarded to the ADB President for approval 27 October 2004  
11

Concurrence sought from:

    
  • Complainant
 29 October 2004
  • OD
 29 October 2004
  • EA/DMC
 29 October 2004
12

Concurrence received from:

    
  • Complainant

Letter received on 08 November 2004 needed clarification. Firm concurrence received on 11 November 2004
  • OD
 08 November 2004
  • EA/DMC
 09 November 2004
13

Implementation of course of action (to be determined per complaint)

Starting date:
11 November 2004

Closure Date:
01 February 2005
(concluded without settlement)

  
 
  • Report of the Conflict Management Consultant
    		•
    14 February 2005
    		  
    14
    		 Submission of final report to the ADB President
    .
    		  
    15

    Issuance of Final Report to:

    • Complainant
    • OD
    • Board of Directors
    .
    		  
    16
    		 Final Report posted on the internet
    30 March 2005
    		  
    DMC: Developing Member Country; EA: Executing Agency; OD: Operations Department; PPS: Private Project Sponsor; SPF: Special Project Facilitator

    The SPF will be in charge of monitoring implementation of any agreement for three years. Monitoring reports will be sent to the complainant after submission to the ADB President and a copy furnished to the Board for information.



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