Who Can File a Complaint?
- any group of two or more people (such as an organization, association,
society or other grouping of individuals) in a borrowing country
where an ADB-assisted project is located or in a member country
adjacent to the borrowing country.
- a local representative of the affected group
- a non-local representative, in exceptional cases where local representation cannot be found. If a complaint is made through a representative, the people on whose behalf it is made must be clearly identified and evidence of authority to represent them duly provided.
The identity of the complainant shall be kept confidential if requested, but, anonymous complaints will not be accepted.
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The filing of a complaint does not suspend or otherwise affect the formulation, processing or implementation of the project unless agreed to by the borrowing country concerned or the private project sponsor and by the ADB. |
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