Results Workshop on
Benchmarking and Water Utilities Data Book for India
28-29 August 2007; Chennai, India
| Day 1 |
Monday, 27 August |
| |
Arrival of participants in Chennai |
|
| Day 2 |
Tuesday, 28 August |
| 08:00 - 09:00 |
Registration of participants and filling of claim sheets
|
| 09:00 - 09:15 |
Workshop overview
|
| 09:15 - 09:45 |
Project Status and development
|
| 09:45 - 10:15 |
Tea/coffee break
|
| 10:15 - 11:15 |
Opening Session
- Opening remarks
Dr K E Seetharam
Principal Water and Sanitation Specialist, Asian Development Bank (ADB)
- Presidential address
Prof M.S. Ananth
Director, Indian Institute of Technology (IIT) Madras
- Inaugural address
Thiru K Deenabandu, IAS
Secretary, Municipal Administration and
Water Supply Department, Tamil Nadu
- Keynote address
Shri M. Ramachandran ,IAS
Secretary, Ministry of Urban Development (MoUD)
Session 1: Performance profiles
|
| 11:15 - 12:15 |
Performance profiles and comparisons
|
| 12:15 - 13:00 |
Lunch break
|
| 13:30 - 14:30 |
Workshop 1: Exercise on performance rating
Session 2: Performance improvement planning
Examples used for PIP:
|
| 14:30 - 15:00 |
Using Indicators for performance improvement
|
| 15:00 - 15:15 |
Tea/coffee break
|
| 15:15 - 16:00 |
Process mapping and best practices
|
| 16:00 - 17:15 |
Workshop 2: Performance improvement planning
|
| 17:15 - 17:30 |
Performance Improvement Planning under JNNURM: Mr A.K Mehta Director, JNNURM
|
| 17:30 - 17:45 |
Wrap up for the day
|
|
| Day 3 |
Wednesday, 29 August |
| 08:30 - 09:30 |
Presentation of selected performance improvement plans
Session 3: Improvement of the benchmarking processes
|
| 09:30 - 10:15 |
Benchmarking experience sharing
- Project team
- Participating utilities
|
| 10:15 - 10:30 |
Tea/coffee break
|
| 10:30 - 11:15 |
Workshop 3: Improving the benchmarking processes
|
|
11:15 - 12:00
|
Presentation of Workshop 3 outputs
|
| 12:00 - 13:00 |
Lunch break
Session 4: Institutionalizing benchmarking and performance improvement planning
|
| 13:00 - 13:45 |
Institutionalizing benchmarking (BM) and performance improvement program (PIP)
|
| 13:45 - 14:15 |
Improving data collection systems – key to BM and PIP
|
| 14:15 - 15:00 |
Next steps towards 24/7 services
|
| 15:00 - 15:15 |
Workshop evaluation
|
| 15:15 - 15:30 |
Tea/coffee break
Closing Program
|
| 15:30 - 15:45 |
Way Forward
- Mr. M.Rajamani ,Joint Secretary, MOUD
- Dr K E Seetharam, ADB
|
| 15:45 |
Departure of participants to respective destination
|
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Topics