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This section recognizes the important contributions of individual champions of water reforms from developing countries in Asia and the Pacific.
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"When you enter a supermarket, you don't pay an entrance fee. You just pay for the goods you buy. It should be the same with water supply services-you provide the connection for free or for a nominal charge, and charge for what the users consume. A utility operator who intends to start a massive system expansion and seeks an increase in tariff must lower the entry barrier. That's utility operations 101."
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"Regulation is needed not just to attract the private sector. It is important for public services because they're not being controlled in any way, resulting in cities' poor water services and lack of needed benchmarks against which to rate the performance of their service providers."
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"SSPWPs are like illegal settlements-- everyone thinks that they are only temporary and few want to spend money on improving them. But the reality is that some of these settlements are here to stay and that the way forward is not getting rid of them but working with them."
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Sectors and Themes 
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