| 2006 |
 |
"When I first took over PPWSA, I discovered that most of the illegal connections were installed by utility employees themselves. To solve this problem, we ran a public awareness campaign encouraging people to stop this illegal activity. We gave incentives to anyone who could provide information on illegal connections. We slapped heavy penalties on those connected illegally. And we paid special attention to the staff of PPWSA. Any staff associated with illegal connections was removed or punished immediately. To this day, we remain vigilant about staff involvement in illegal connections."
|
 |
"When we talk about challenges, we usually imply that they have to be overcome. What large-dam projects are facing today are not `challenges' but serious questioning. They are being questioned on environmental/ecological grounds, and on what they do to human beings. There is great resistance to such projects, and rightly so. Such major interventions in nature and human lives should not have an easy passage." |
 |
"You have to do what you think is right. In whatever decision you make, someone will always say you are not fair or right. Balancing conflicting interests within a political climate is not easy but must be made. Welcome all opinions as they will help you enlarge your solution set. Besides, utility regulators and the public have their own criteria for judgment—it is useful for regulators to know what the public’s are." |
 |
"Water and poverty are very much interrelated, and they are the keys to achieving most of the MDGs. We cannot eradicate poverty without first providing equal access to water and sanitation for the poor; and we cannot succeed in achieving "water for all" without serious efforts to tackle all dimensions of poverty." |
 |
"Quality of life begins with water. When the most important task of the most productive person in a family is fetching water, then there is less time for more productive work. Again there is fear of getting sick using unsafe water. Money spent on finding cure for water related sickness and time lost during sickness are huge losses that can be avoided through judicious investment on water. " |
 |
"We believe that water is everybody's business. That's why strong and inclusive stakeholder participation is high on our agenda. We also pursue financial sustainability through policies and mechanisms to recover O & M costs, with full cost recovery being our long term objective." |
 |
"What the media can and should do is make the people aware that water challenges are everyone’s; that solution to water problems start from every single household. Sadly, that dimension remains missing in our media coverage." |