Job Purpose:

Performs a full range of secretarial duties for three to four International Staff. Provides clerical support to various areas of TDID’s investment operations.

Expected Outcomes

Mail/Written Communication/Follow-up
Ensures that all correspondence and documents for supervisors are properly typed, prepared, submitted on time and in compliance with ADB's standards.

Ensures all the incoming mails are logged, properly distributed and brought to the attention of concerned staff, and that all outgoing mails/faxes are delivered on time.

Oral Communications/Internal & External Contacts
Provides efficient reception services by proper screening of incoming telephone calls, taking accurate messages, dealing with queries from internal/external callers to ensure they are referred in a timely manner to concerned staff.

Calendar/Travel
Ensures the effective coordination of supervisors' schedules by maintaining their diaries and arranging appointments, meetings, travel and accommodation as specified by the supervisors and in accordance with ADB procedures.

Data Gathering, Analysis, and Report Generation
Utilizes various front- and middle-office systems to extract Treasury portfolio data and produce TDID’s internal reports. Investigates and initiates necessary actions to adjust and rectify discrepancies noted during report preparation.

Operational Support
Ensures the efficient handling and delivery of investment transaction documents to concerned units.

Office Administration
Contributes to personnel and office administration by performing such duties as maintenance of office filing systems, leave administration, attendance coordination, and maintenance and requisition of office supplies.

Others
Performs any other duties as may be assigned and reflected in the incumbent’s work plan.

Educational Requirements:

Bachelor’s degree in banking, finance, business administration or other related fields.

Relevant Experience And Other Requirements:

Work experience
• Suitability to undertake the responsibilities mentioned above at the required level.
• At least 5 years experience in a private or public organization prior to joining ADB

Technical knowledge
• Basic understanding of financial markets and treasury operations.
• Good typing skills. Good memo composition and editing skills. Good computer skills.
• Familiarity with computer systems used generally in multilateral organizations.

People and leadership skills
• Ability to work with individuals from different cultural/national backgrounds.
• Good interpersonal and communication skills.
• Ability to manage priorities and workload within general schedule of work, instructions and standardized practices.
• Ability to work with minimum supervision, and maintain composure under pressure.

Core Competencies:

Application of Technical Knowledge and Skills
• Deals with routine queries and correspondence in accordance with procedures
• Proactively seeks relevant development opportunities and submits for approval
• Produces summaries and frameworks by collecting and analyzing diverse information

Client Orientation
• Adjusts style and approach to respect and serve different clients
• Conveys messages by asking questions and using different approaches
• Identifies when a client issue requires escalation
• Responds to clients without prompts or reminders from senior colleagues

Achieving Results and Problem Solving
• Proposes solutions to minimize delays and setbacks in completing work
• Reviews all task objectives and achieves core deliverables
• Uses time management and organizational skills to promptly complete work to the required standard
• Delivers beyond the stated task objectives

Working Together
• Consistently works effectively with individuals of different views, culture, nationality, gender, and age
• Consistently seeks assistance when requirements are unclear
• Provides timely updates on relevant information
• Freely shares and seeks useful knowledge and to complete work

Communication and Knowledge Sharing
• Uses effective written and oral communication in preparing documents, presentations and interactions
• Asks questions to understand how to follow up on feedback
• Locates relevant information to expedite workflow

Innovation and Change
• Adopts new policies, systems and processes in a timely fashion
• Shares ideas for how work can be completed more effectively

Immediate Reporting Relationships / Other Information:

Supervisor: Designated International Staff and senior National Staff