Consultation Phase of the ADB Accountability Mechanism: Office of the Special Project Facilitator: Annual Report 2011

Institutional Document | February 2012

This report outlines the activities of the Office of the Special Project Facilitator in 2011.

The Office of the Special Project Facilitator (OSPF) is responsible for the Consultation Phase of the ADB Accountability Mechanism. OSPF's core function is to facilitate problem solving concerning ADB-assisted projects and programs using consensus-based methods, seeking agreement among all parties. In 2011, OSPF concluded the consultation process for two complaints, received and processed seven new complaints, and worked jointly with the Office of the Compliance Review Panel to inform stakeholders about the Accountability Mechanism through outreach sessions, both at ADB headquarters and in several countries. OSPF produced two new publications in 2011 and translated the Consultation Primer into the languages of three developing member countries to disseminate information about the complaint process and to promote the use of effective grievance redress mechanisms.

Contents 

  • Preface
  • Role and Mandate of the Special Project Facilitator
  • Complaints
  • Client Support Activities
  • Statistical Update
  • Budgetary Information