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An Introduction to Results Management
Table of Contents
An Introduction to Results Management
Chapter 1: Results Management Context and Evolution
Chapter 2: What Results Management Is and Why It's Important
Chapter 3: Putting Results Management into Practice
Chapter 4: Implementing Results Management: Challenges and Opportunities
Materials and Resources on International Experience with Results Management
Appendix 1: Results Management at the Country Level
Appendix 2: Results Management at the Project Level
Related Links
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Appendix 1: Results Management at the Country Level

Development results are achieved at the country level and must be measured, monitored, and managed at the country level. Achieving country development outcomes helps improve the quality of life of poor people. Results management in this context requires a clear understanding of exactly what development results are desired and how those results will be assessed. Among the key elements of effective results management at the country level are the following:

  • enhanced country diagnostics, especially with regard to poverty assessment;
  • alignment with and use of country systems;
  • harmonization among development agencies/donors;
  • development of selective and focused programs;
  • careful attention to tracking and actively managing a particular agency’s contribution to key development outcomes.
In most developing countries, the inputs provided by a development finance institutions such as the Asian Development Bank represent only a tiny fraction of total investment in the country.

Results management at the country level should be understood in terms of the complex nature of national development outcomes. It is essential to recognize that the assistance provided by any particular development agency is highly unlikely to lead directly to country-level development results; instead, they are the aggregate impact of investments and inputs from many sources—the developing country’s government, the private sector, and multilateral and bilateral development agencies. The key for any particular agency is to understand the impact of its own inputs/investments and the contributions they are making to the desired development results.

In order to illustrate how results management can be implemented at the country level, this appendix describes how the Asian Development Bank (ADB) designs and implements its results-based country strategies and programs (RB-CSPs).

The principles presented flow naturally out of the early discussion on results frameworks and monitoring and evaluation systems.

ADB has taken a number of significant steps for implementing country leadership and ownership policies. The Resident Mission Policy recognizes the importance of local knowledge and capacities and calls for stronger client and partnership orientation. New business processes emphasize the primacy of the country strategy and program (CSP) in guiding ADB operations.

The recent practice note on results-based CSPs focuses on the CSP outcomes that are expected to be achieved during the CSP period and the need to develop mechanisms and indicators for monitoring progress toward achievement of those outcomes. A results-based CSP is developed and implemented based on detailed discussions with the government and other development partners.

Compared with the traditional methodology, the results-based CSP further emphasizes

  • alignment with the country-owned development strategy
  • a realistic and selective development approach rather than an ideal and comprehensive approach
  • achievement of development impact on the ground rather than preparation of the strategy document itself, (iv) outcome monitoring rather than input control
  • coordinated assistance among development partners rather than an isolated individual intervention

Country Ownership and Leadership

Ideally, governments will take the lead in crafting their own national development strategies. There are a growing number of poverty reduction strategy papers (PRSPs) in the region, for example, the National Poverty Reduction Strategy of Cambodia, the Poverty Reduction Strategy Paper of Nepal, the Poverty Reduction Strategy Paper of Pakistan, and the Comprehensive Poverty Reduction and Growth Strategy of Viet Nam. In each case, governments and their development partners are refocusing their efforts on results management, including developing sector and thematic road maps, project-level results frameworks, and capacity-development results frameworks.

ADB’s RB-CSPs are grounded in country-owned priorities and rely on extensive stakeholder consultations. These principles were evident in developing the first RB-CSP in Nepal, a process that involved extensive consultations to identify expected results and comprehensive analysis of how to achieve those results. In Bangladesh, ADB developed an RB-CSP based on unprecedented stakeholder consultations and donor coordination (among ADB, Japan, United Kingdom, and the World Bank). Similarly, the development of Viet Nam’s RB-CSP is taking place within the context of close alignment among five banks (World Bank, Japan Bank for International Cooperation, ADB, Agence Français de Développement, and KfW Bankengruppe).

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Alignment

RB-CSPs must be aligned with the development objectives defined by the developing member country (DMC) government in its national poverty reduction strategy (NPRS). In many DMCs, these take the form of PRSPs; in countries that do not have a PRSP, those development objectives are usually stated in a national development plan. In this context, the RB-CSP must clearly show how ADB’s assistance will effectively contribute to achieving the country’s development and poverty reduction goals as well as the Millennium Development Goals (MDGs).

Different strategies are required to achieve alignment in different DMCs depending on such factors as the quality of development planning and clarity of the NPRS. If national development priorities are already clearly articulated, the RB-CSP process can concentrate on such issues as how to leverage ADB’s comparative advantages, how best to support government priorities, and how to ensure harmonization with the programs of development partners.

When the government’s development strategies are not sufficiently prioritized, the RB-CSP process may need to begin by engaging the government and stakeholders in dialogue about the tradeoffs involved in prioritizing certain objectives over others. The results of macroeconomic and poverty assessments need to be carefully studied and, as necessary, clearly communicated to stakeholder groups. In other words, consensus must be built regarding the most effective uses of ADB investments to achieve agreed development objectives.

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Harmnonization

ADB is fully committed to harmonization, one of the key principles of the Paris Declaration. ADB collaborates closely with other development partners in the development of its RB-CSPs. Examples include regular consultations with the World Bank, the International Monetary Fund, the United Nations Development Programme, and the European Union. In certain sectors, ADB works with specialized agencies of the United Nations and with bilateral development agencies. ADB often takes on a leading role in donor coordination in DMCs where it has a comparative advantage and/or when requested to do so by the government.

The process of collaborating on country programming also helps scale up government capacity. The first step is often a joint strategic planning retreat, with the government taking the lead and major development partners participating. Development partners work together to reach consensus on desired development results, responsibilities for diagnostic work, and the respective outputs to be produced by various development partners.

A key step is to develop a joint results framework supported by the government and agreed to by stakeholders and development partners. Developing the framework requires comprehensive strategic analysis; some of the tools often used are strengths, weaknesses, opportunities and threats (SWOT), problem trees, mind maps, and logframes. Once the framework is in place, each development agency can align its strategy and program with it in a manner reflecting respective comparative advantages and resource availability.

ADB is also developing and implementing its measurement and monitoring systems in close collaboration with strategic partners. In sectors and thematic areas where donors and other development partners have common interests, sector and thematic results are monitored and evaluated jointly whenever possible. This commitment to harmonization helps lower transaction costs for DMCs and facilitates comparative analysis.

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The Asian Development Bank’s Results Based-Country Strategy and Program

In general, the RB-CSP does the following:

  • clearly identifies desired development results, intermediate outcomes, and outputs to be produced;
  • describes a credible plan for achieving those outputs and outcomes;
  • specifies time-bound indicators and targets.

The RB-CSP defines the expected changes in the lives of beneficiaries (especially the poor), including measurable indicators and links between the activities/projects described in the CSP and desired results. The RB-CSP acknowledges the development constraints under which ADB must operate and specifies the country-level outcomes that ADB’s assistance will help to achieve during the CSP period.

Results framework. At the core of the RB-CSP is a results framework laying out the logical relationships between ADB’s interventions and the DMC’s development goals. As described in chapters 1 and 2, the framework is a critically important planning and management tool that clearly identifies links between strategic development goals, the outcomes that are directly influenced by ADB’s CSP, and the key results required for those outcomes to be attained. Developing the framework is in itself an important learning and capacity development intervention as it forces participants to critically examine the strategy, particularly with regard to selectivity and focus. A sound results framework improves the design of the CSP and the quality of management decisions and leads to better results.

Monitoring and evaluation. It is essential that a reliable monitoring and evaluation system be embedded in the results framework, with clearly specified indicators and reporting mechanisms. Wherever possible, indicators from government systems are used, although in all cases the indicators selected should be consistent with those used by the government. In developing appropriate indicators, ADB consults closely with the government (especially the executing agency but often with other agencies as well) and development partners to develop a short list of key indicators. These are often derived from NPRS monitoring indicators, the International Development Association’s 14 country-level indicators and the MDG indicators, but also take into account other indicators to assess the achievement of results.

Monitoring and evaluation systems should also be harmonized with those of other donors. In this context, ADB and its development partners work closely with the government to determine reliable baselines, to assess overall data quality, and to develop objective assessments of the government’s capacity. It is also essential that donor monitoring and evaluation requirements are harmonized in order to lower the burden on country capacity.

Capacity development. One of the major challenges faced by development agencies is that despite international commitments, actually using country systems is often constrained by lack of government capacity. Capacity is generally understood as the ability of people, organizations and society as a whole to manage their affairs successfully. Capacity development can be defined as “the process whereby people, organizations, and society as a whole unleash, strengthen, create, adapt, and maintain capacity over time.” [ OECD-Development Assistance Committee (DAC). 2005. Rising to the Challenge of Capacity Development: Lessons Learnt and Moving Forward. Draft Good Practice Paper on Capacity Development. Draft Version 11 for the DAC Governance Network. ]

Capacity development is critical not only to the public sector but also to the private sector and to non government /civil society organizations. Based on an understanding that organizational effectiveness is affected by external influences and relationships, approaches to capacity development need to be multi-dimensional and include (i) institutional development; (ii) organizational development; and (iii) client relations, network, and partnership development.

Capacity development is a prerequisite for moving toward true country ownership of partner-funded development projects. The needs are many and range from helping governments to develop modern and reliable information systems to strengthening financial management systems at the provincial and district levels to building technical capacities at all levels of government. Any capacity development effort should build on a systematic assessment of the existing capacity. Different guides and tools have been developed to provide assistance for doing this; for instance, A Guide for Conducting a Rapid Assessment of the Capacity of Developing Member Countries to Manage for Results.

Capacity development and knowledge sharing. Achieving development effectiveness requires sustainable country capacities in such areas as strategic planning, public financial management, monitoring and evaluation, and statistical reporting. Consistent with the identification of capacity development as a new thematic priority in its enhanced Poverty Reduction Strategy, ADB provides technical assistance to strengthen the results orientation of public sector management and to develop statistical capacity at the country level. ADB works closely with the World Bank to improve statistical capacity under the umbrella of the Marrakech Action Plan for Statistics (MAPS). Knowledge sharing at the regional level is supported through the Community of Practice in Managing for Development Results in the Asia and Pacific Region. Also supporting capacity development is the Managing for Development Results Cooperation Fund that supports pilot DMC initiatives promoting results-based approaches and techniques in public sector management.

Implementing results-oriented CSPs requires major changes in knowledge, attitudes, practices, organizational culture, tools, techniques, and incentives. This process takes time and can only succeed when supported by steady improvements in institutional capacities, policies, and procedures. Follow-up measures will be required to build this capacity and to ensure that policies and procedures encourage good RB-CSP practices.

Next: Appendix 2: Results Management at the Project Level