Institutional Strengthening for Decentralized Service Delivery in the Water Sector

Date: August 2010
Document Type: Consultant's Reports
Project Number: 41679-012

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This technical assistance consultant report prepared by Poyry IDP Consult, Colombo, Sri Lanka, provides a consolidated, comprehensive picture of the performance of 11 regional service centers under National Water Supply and Drainage Board (NWSDB) in Sri Lanka.

The 23 performance indicators were derived and synthesized from information provided by the participating regional support centers and by the Head Office.