Fostering Better Communication and Participation in Projects

Publication | January 2014

This issue shows that effective and planned communication helps avoid concerns, mitigates risks, leads to improved project outcomes, and promotes sustainable benefits to project beneficiaries.

Highlights

  • A 2012 Asian Development Bank (ADB) study revealed that 55% of concerns raised by civil society regarding its projects and programs were related to inadequate communication and participation.
  • To build greater stakeholder trust, ADB's revised Public Communications Policy calls for more effective communication in project operations.
  • Projects can better engage civil society by investing in communication and participation from the start. Effective and planned communication helps avoid concerns, mitigates risks, leads to improved project outcomes, and promotes sustainable benefits to project beneficiaries.