Operationalizing Experience: Donor Approaches to Service Delivery in Fragile States

Publication | February 2013

This study explores the different approaches to service delivery in fragile states by surveying donors' own evaluations of their existing fragile states policies.

This study explores the different approaches to service delivery in fragile states by surveying donors' own evaluations of their existing fragile states policies. Because there is limited understanding of what works in risky environments, monitoring and evaluation are critical components of effective assistance. By highlighting trends in the strategies that donors have developed to implement acknowledged good practices, we can better understand how these experiences might contribute to future project and evaluation design.

Contents 

  • Abstract
  • Introduction
  • Overview of Fragile States
  • The Mechanics of Assessing Development Assistance
  • Some Common Design Challenges and Their Solutions
  • Sector Specific Trends in Service Delivery
  • Conclusions
  • References