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Picking Investments in Knowledge Management
| Date: | December 2008 |
| Type: | Brochures and Flyers |
| Series: | Knowledge Solutions |
Description
What can be measured is not necessarily important and what is important cannot always be measured. When prioritizing investments in knowledge management, common traps lie waiting. They are delaying rewards for quick wins, using too many metrics, implementing metrics that are hard to control, and focusing on metrics that tear people away from business goals.
