Complaint Registry: Integrated Citarum Water Resources Management Investment Program - Indonesia

Complaint Registry: Integrated Citarum Water  Resources Management
Investment Program Indonesia
Loan Number: 2500/2501 (SF)-INO
Date of Complaint: 4 January 2011
Request No.: 1/2011

  Action Date Status
1 Complaint received by SPF 4 January 2011  
2

Acknowledgement sent to:

  • Complainants
  • Copy to Management

 

  • 10 January 2011
  • 10 January 2011
 
3 Complaint registered 10 January 2011  
4 Eligibility determined 2 February 2011  
5 Complainants informed 2 February 2011  
6

Review and Assessment Report sent to

  • President
  • Vice-President Concerned
  • Complainants
  • OD

 

  • 23 March 2011
  • 23 March 2011
  • 23 March 2011
  • 23 March 2011
 
7 Complainants' decision to continue received by SPF. 11 April 2011  
8 Government and OD informed to provide comments on Review and Assessment Report 13 April 2011  
9

Comments received from

 

  • 11 April 2011
  • 11 April 2011
  • 26 April 2011
  • 29 April 2011
 
10 Recommendation and proposed course of action forwarded to the ADB President for approval    
11

Concurrence sought from:

  • Complainants
  • OD
  • EA/DMC
   
12

Concurrence received from:

  • Complainants
  • OD
  • EA/DMC
   
13 Implementation of course of action    
14 Submission of report on completed course of action by SPF to the ADB President    
15 President's approval received    
16

Issuance of Final Report to:

  • Complainants
  • OD
  • EA/DMC
  • Board of Directors
   
17 Final Report posted on the internet    


DMC: Developing Member Country; EA: Executing Agency; OD: Operations Department; PPS: Private Project Sponsor; SPF: Special Project Facilitator

The SPF will be in charge of monitoring implementation of any agreement for three years. Monitoring reports will be sent to the complainant after submission to the ADB President and a copy furnished to the Board for information.