Accountability Mechanism

In the Spotlight

  • We listen to people and communities affected by ADB-assisted projects

    Development effectiveness requires high standards of accountability, transparency, openness, and public participation. As an international development agency dedicated to eliminating poverty in Asia and the Pacific, ADB constantly strives to enhance all of these aspects of its operations.

  • ADB's Accountability Mechanism video

    The video captures the essence of ADB’s accountability to project affected persons, and the experiences and lessons learned in the 10 years of its operations. It highlights the importance of stakeholder engagement; and trust and partnership building for better projects.

  • ADB's Accountability Mechanism: Strengthening Partnerships

    The conference aims to increase visibility of ADB's Accountability Mechanism among civil society, nongovernment organizations, government, and other stakeholders.


The Accountability Mechanism provides a forum where people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance of ADB's operational policies and procedures. It consists of two separate but complementary functions: problem solving function and compliance review function.

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How to File a Complaint

Complaints must be in writing and addressed to Complaints Receiving Officer (CRO).

Problem Solving Function

The problem solving function aims to actively respond to the concerns of people affected by ADB-assisted projects through fair, transparent, and consensus-based problem solving.

Compliance Review Function

People who are directly, materially and adversely affected by an ADB-assisted project during formulation, processing, or implementation can file a request for compliance review to the independent Compliance Review Panel which investigate compliance with ADB's operational policies and procedures.

ADB's Accountability Mechanism: Strengthening Partnerships

This booklet explains how ADB works to enhance aspects of accountability, transparency, openness, and public consultation in its operations.

10 Years of Accountability Mechanism

This booklet highlights the ADB Accountability Mechanism’s first 10 years—processes and procedures, experiences on cases received, and lessons learned.

ADB Accountability Mechanism: Annual Report 2013

This report summarizes Accountability Mechanism operations during 2013 within the context of specific ADB-assisted projects. This approach provides readers unfamiliar with the mechanism with an easily understandable introduction to its operations.