Fast Facts

Total and eligible complaints, 2004-2014 (as of 30 June 2014)

Eligible and inelegible complaints, 2004-2014 (as of 30 June 2014)

Issues raised in complaints, 2004-2014 (as of 30 June 2014)

Issues OSPF Share of Total (%)
Resettlement, compensation, and land acquisition 39 35.5
Information 19 17.3
Consultation and participation 16 14.5
Agriculture, natural resources, environment 13 11.8
Village infrastructure1 11 10.0
Community and social issues2 5 4.5
Livelihood 2 1.8
Others3 5 4.5
Total 110 100

1 This includes school reconstruction, bus stops, road alignment, underpass for agricultural machinery, cattle passes, and distributary links
2 This includes issues on gender, health, social uplift program, social impact assessment, and indigenous people. 
3 This includes issues on high electricity rates, power sector reform, procurement, loans, and contract matters. 

Complaints received by year, 2004-2014 (as of 30 June 2014)

Complaints received by region, 2004-2014 (as of 30 June 2014)

Complaints received by sector, 2004-2014 (%) (as of 30 June 2014)