Knowledge Management Framework

In 2004, ADB formulated a framework to guide its work on managing knowledge. Refined in 2008 and concretized into an action plan for 2009-2011, the framework is working toward enhanced learning, knowledge capture, and sharing within ADB plus greater dissemination and use of high-quality knowledge by both ADB and its partners.

Guiding principles

The knowledge management framework is based on the following guiding principles:

Fostering a knowledge-supportive environment
The framework promotes staff contribution to knowledge activities and encourages staff to be a knowledge worker.

Ensuring results orientation and continued improvement
The framework works to sharpen the results of knowledge management initiatives.

Enhancing operational relevance
Operational strategies will drive ADB's approaches to knowledge management and guide the business processes and planning of administrative and information technology support.

Expected outcomes

ADB's efforts to evolve into a learning institution and be a primary source of development knowledge in Asia and the Pacific are anchored on the following outcomes:

Improved organizational culture for knowledge sharing.
To foster such a culture, ADB will

  • incorporate knowledge management activities in staff work plans
  • modify business processes to encourage knowledge sharing
  • disseminate the framework widely
  • organize the training programs necessary to ensure the effective use of knowledge management tools and solutions

Improved management system
ADB will work to attain management systems that

  • incorporate knowledge-related inputs and results in the work plans of divisions, departments, and offices
  • consolidates individual plans for knowledge products and services at country, subregional, and interregional levels into an ADB-wide 3 year knowledge products and services work program
  • reviews the concept and design of knowledge products and services using quality-at-entry evaluation criteria and a more systematic evaluation approach

Improved business processes and information technology solutions
This covers a wide-range of interventions, among them the following:

  • systematic capture and enrichment of knowledge generated and gained by staff and ADB consultants
  • developing a coherent, cost-effective, and systematic process for capturing and storing information
  • designing a corporate taxonomy
  • implementing information technology solutions for knowledge storage and retrieval
  • developing a skills and knowledge database of staff

Well-functioning communities of practice
Communities of practice comprise like-minded individuals who generate and share knowledge on a particular field. To strengthen its existing communities of practice, ADB will

  • refine their structure and clarify their roles and responsibilities
  • generate sector and thematic reports that highlight more focused achievements and outlooks

Expanded knowledge sharing, learning, and dissemination through external relations and networking
External networks and partnerships provide effective vehicles for ADB to capture new ideas and share or enhance its knowledge. To harness their potentials, ADB will

  • evaluate and prioritize external networks and partnerships based on their added value
  • implement ADB's public communications policy, which will strengthen ADB's capacity to process and disseminate information
  • establish centers for learning, information, communication, and knowledge throughout the region