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Network of Asian River Basin Organizations
NARBO’s Performance Benchmarking Program

Performance benchmarking—a systematic exercise that ensures an organization’s development—is at the top of NARBO’s list of priorities for its member organizations. NARBO launched its Performance Benchmarking System with Peer Review Process at the 2 nd Southeast Asia Water Forum in 2005.

 
MORE ABOUT NARBO
BACKGROUND

Benchmarking is a process that compares organizations’relevant and achievable internal or external norms and standards. Itsoverall aim is to improve an organization’s performance as measured against its mission and objectives, and by comparing one organization withsimilar organizations, or organizations performing similar functions or processes.

With the relatively rapid adoption of River Basin Organizations (RBOs) as the key institutional element supporting the adoption and implementation of integrated water resources management (IWRM) in Asian river basins, there is a demand for systematic methods for identification of best practices in basin management.

NARBO supports the expansion of RBO and IWRM principles in the region. The Framework for NARBO Action Plan (2004-2005) identifies Performance Benchmarking as one of the priority activities for the network.

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OBJECTIVES
  • Develop guidelines for benchmarking performance of RBOs
  • Develop a web-enabled multi-lingual database that will provide a common platform for exchange of data and performance assessments

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CONCEPTUAL FRAMEWORK FOR A RBO PERFORMANCE BENCHMARKING SYSTEM

Benchmarking is primarily about change - people that embark on benchmarking have identified a need to improve one or more aspects of their organizations' performance.

RBOs have distinct characteristics that distinguish them from all others. However, there are sufficient similarities in the physical basin characteristics and the operational responsibilities of the RBOs to make comparison of performance a useful methodology to identify best practices and to promote sharing of experiences.

In developing guidelines and an operational system for performance benchmarking, the following assumptions are proposed:

Classification of RBOs | Definition of Performance Indicators ]

RBOs being compared must have similar characteristics. They may be classified in terms of:
  • National characteristics - demographics, socio-economic status, governance structure
  • Basin characteristics - size, resource endowment, land use, development stage
  • RBO characteristics - age, objectives, membership

A workshop to identify key indicators for testing and development was held in October 2004.

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ACTIVITIES
Date Event Related Documents
June 2007 Peer Review of the Red River Basin Organization  
April 2007 Self Assessment of the Red River Basin Organization  
9-13 April 2007 Peer Review of the Laguna Lake Development Authority Meeting Report
Workshop Materials
Photo Gallery
January 2007 Self Assessment of the Laguna Lake Development Authority  
12-15 December 2006 NARBO’s Peer Review of Mahaweli Authority, Sri Lanka Meeting Report
30 October - 3 November 2006 Piloting NARBO’s Performance Benchmarking Tool and Peer Review Process Meeting Report
3 September 2005 Launching of the Performance Benchmarking System of River Basin Organizations (RBOs) with Peer Review Process Workshop Materials
29-30 November 2004 NARBO Members Consultation on RBO Benchmarking Workshop Highlights
Workshop Materials
12 October 2004 Small Scoping Workshop on RBO Benchmarking Workshop Highlights

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RELATED DOCUMENTS

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CONTACTS

Wouter Lincklaen Arriens
Lead Water Resources Specialist, ADB
E-Mail: water@adb.org

Toru Tatara
Special Adviser to the Dean, ADBI
Email: ttatara@adb.org

Michio Oota
Director, International Affairs Division, Japan Water Agency
E-Mail: Michio_Oota@water.go.jp