Enhancing Accountability and Project-Level Grievance Redress Mechanisms: ADB Accountability Mechanism Annual Report 2019

Institutional Document | June 2020

ADB’s Accountability Mechanism provides a forum where people adversely affected by ADB-assisted projects can seek solutions to their problems and report alleged noncompliance with the bank’s operational policies and procedures.

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This annual report provides information about the 39 complaints lodged in 2019 as well as the status of ongoing active complaints. It also looks at awareness-raising, knowledge sharing, and training initiatives delivered during the year by the offices under ADB’s Accountability Mechanism.


  • 2019 at a Glance
  • Introduction
  • Problem-Solving
  • Compliance Review
  • Awareness-Raising and Knowledge-Sharing Activities
  • Looking Forward
  • Appendix: Accountability Mechanism-Related Complaints Received by the Complaints Receiving Officer in 2019
  • ADB Accountability Mechanism Team

Additional Details

  • ADB administration and governance
  • ADB accountability mechanism
  • Cambodia
  • China, People's Republic of
  • Georgia
  • India
  • Mongolia
  • Nepal
  • Pakistan
  • Papua New Guinea
  • Sri Lanka
  • 54
  • 8.5 x 11
  • TCS200174-2
  • 978-92-9262-241-1 (print)
  • 978-92-9262-242-8 (electronic)
  • 978-92-9262-243-5 (ebook)

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