Digital Transformation in a Post-COVID-19 World
Video | 30 September 2020
Digital transformation is affecting how we work, socialize, and create economic value. Digital platforms such as Facebook, Twitter, and Instagram; search engines such as Google, Yahoo!, and Baidu; and video sharing and music streaming platforms such as YouTube and Spotify create virtual spaces where communities interact and exchange information, goods, and services in a digital place.
With the COVID-19 pandemic, the use of digital platforms through online shopping, Zoom meeting, digital payment, EdTech, and telehealth have intensified; successfully allowing society to maintain essential economic interactions without the risk of infection. The increased role of digital platforms in our economic lives is expected to persist even beyond the pandemic, as more and more businesses, transactions, and interactions move to the digital sphere.