Bhutan: Developing a Revenue Administration Management Information System
The TA will help the government strengthen revenue administration and build capacity to enhance efficiency and effectiveness in revenue collection. The TA will also help the DRC to work in a more interated manner with the public accounts system and to generate the status of the government's fund position on a real-time basis.
South Asia Department
Request for information
- Technical Assistance
- Public sector management
|Project Name||Developing a Revenue Administration Management Information System|
|Project Type / Modality of Assistance||Technical Assistance
|Source of Funding / Amount||
|Strategic Agendas||Inclusive economic growth
|Drivers of Change||Governance and capacity development
|Sector / Subsector||
Public sector management / Economic affairs management - Public administration - Public expenditure and fiscal management
|Gender Equity and Mainstreaming||No gender elements|
|Description||The TA will help the government strengthen revenue administration and build capacity to enhance efficiency and effectiveness in revenue collection. The TA will also help the DRC to work in a more interated manner with the public accounts system and to generate the status of the government's fund position on a real-time basis.|
|Project Rationale and Linkage to Country/Regional Strategy||
The Government of Bhutan has requested support from the Asian Development Bank to develop and install a revenue administration management information system.
The TA supports the government's priorities as outlined in its 10th Five-Year Plan, 2008-2013, which identified the importance of deepening the government's self reliance for financing development activities in the country and ensuring that domestic resources fund a larger share of the development outlay.
The TA will boost government revenue by expanding the revenue base and increasing the outreach of revenue collection.
|Impact||Enhanced fiscal space to implement the Government of Bhutan's 10th and 11th 5-year plans|
|Description of Outcome||Greater tax compliance and efficient tax administration|
|Progress Toward Outcome||Ongoing|
|Description of Project Outputs||
RAMIS established and activated
Training programs on RAMIS and public awareness program
Study on revenue policies and regulatory framework
Project implemented on time and within budget
|Status of Implementation Progress (Outputs, Activities, and Issues)||
The direct tax module went live on 1 January 2015. The sales tax module went live on 1 July 2015. Performance issues on RAMIS direct tax modules and issues related to system and ICT architecture have been resolved and source code handover and transition of the operation of the RAMIS system from TCS, developer to DRC is expected to be completed by end September 2017. Training has been provided on source code and system administration. Development of customs modules was dropped from the scope of TA as per consultations with DRC and Tata Consultancy Services. Another separate TA will be sought after to develop an updated customs automation design later on.
Several training sessions were conducted for the DRC staff. Additional resources were provided for training of the regional officers and withholding agencies in RAMIS functionalities and applications.
"Study on revenue policies and regulatory framework" output has been dropped given that it is no longer needed as per consultation with DRC.
TA completion date extended to 30 September 2017.
|Summary of Environmental and Social Aspects|
|Stakeholder Communication, Participation, and Consultation|
|During Project Design||Consultation has been made with private sector stakeholders including Bhutan National Association of Commerce and Industry. Furthermore, close coordination has been made with bilateral donors including JICA in Bhutan.|
|During Project Implementation||
To be planned during the TA implemenation. At least two public awareness workshops on RAMIS are scheduled, and number of training courses will be offered.
Stakeholder consultations and high level meetings are periodically held to ensure implementation of project milestones are on track.Project Management Unit within DRC was established. RAMIS functional consultant/project manager was recruited to support DRC and TCS team in the design of RAMIS, advice on best practice in functionalities and oversee RAMIS implementation.
On-site project manager for 10 person-months was recruited and fielded. Periodic meetings and ADB review missions are conducted to track the progress.
External system auditor was recruited and fielded to provide an independent analysis of the RAMIS system, architecture and operations.
|Consulting Services||A consulting firm has been engaged to implement the project in accordance with ADB Guidelines on the Use of Consultants (2010, as amended from time to time).|
|Procurement||The procurement of hardware for RAMIS will be financed from ADB's TA for Strenthening Public Management. TA7724-BHU|
|Responsible ADB Officer||Cigdem Akin|
|Responsible ADB Department||South Asia Department|
|Responsible ADB Division||Public Management, Financial Sector and Trade Division, SARD|
Department of Revenue and Customs
P.O. Box 117, Thimphu, Bhutan
|Concept Clearance||29 Apr 2011|
|Fact Finding||22 Jun 2011 to 24 Jun 2011|
|Approval||06 Oct 2011|
|Last Review Mission||-|
|Last PDS Update||04 Sep 2017|
|Approval||Signing Date||Effectivity Date||Closing|
|06 Oct 2011||29 Nov 2011||29 Nov 2011||31 Jan 2015||30 Sep 2017||-|
|Financing Plan/TA Utilization||Cumulative Disbursements|
|500,000.00||650,000.00||50,000.00||0.00||0.00||0.00||1,200,000.00||07 Sep 2021||1,016,556.75|
Project Data Sheets (PDS) contain summary information on the project or program. Because the PDS is a work in progress, some information may not be included in its initial version but will be added as it becomes available. Information about proposed projects is tentative and indicative.
The Access to Information Policy (AIP) recognizes that transparency and accountability are essential to development effectiveness. It establishes the disclosure requirements for documents and information ADB produces or requires to be produced.
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In preparing any country program or strategy, financing any project, or by making any designation of, or reference to, a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.
|Title||Document Type||Document Date|
|Developing a Revenue Administration Management Information System: Technical Assistance Completion Report||TA Completion Reports||Jul 2018|
Safeguard Documents See also: Safeguards
Safeguard documents provided at the time of project/facility approval may also be found in the list of linked documents provided with the Report and Recommendation of the President.
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Evaluation Documents See also: Independent Evaluation
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