China, People's Republic of : Jiaozuo National Pilot Project for the Standardization of Public Employment Services

Sovereign Project | 49311-001

In 2012, the National Standardization Management Commission and 26 other central commissions, ministries, and agencies issued the Notification of Social Management and Public Service Standardization with a view to enhance service quality and public satisfaction, and equalize basic public services. The notification urged the National Standardization Management Commission, together with local governments and central ministries and agencies, to launch national standardization pilot projects in 11 social management and public service areas. Public employment services were one of the 11 areas in which Dalian, Jiaozuo, and Kunming public employment service agencies have been selected as national pilot projects.

Project Details

  • Project Officer
    Maruyama, Asako
    East Asia Department
    Request for information
  • Country/Economy
    China, People's Republic of
  • Modality
  • Sector
    • Public sector management
Project Name
Jiaozuo National Pilot Project for the Standardization of Public Employment Services
Project Number
49311-001
Country / Economy
  • China, People's Republic of
Project Status
Closed
Project Type / Modality of Assistance
  • Technical Assistance
Source of Funding / Amount
TA 9114-PRC: Jiaozuo National Pilot Project for the Standardization of Public Employment Services
Source Amount
Technical Assistance Special Fund US$ 400,000.00
TA 9114-PRC: Jiaozuo National Pilot Project for the Standardization of Public Employment Services (Supplementary)
Source Amount
Republic of Korea e-Asia and Knowledge Partnership Fund US$ 200,000.00
Strategic Agendas
  • Inclusive economic growth
Drivers of Change
  • Gender Equity and Mainstreaming
  • Governance and capacity development
  • Knowledge solutions
  • Partnerships
Sector / Subsector
  • Information and communication technology / ICT industries and ICT-enabled services

  • Public sector management / Social protection initiatives

Gender
Some gender elements
Description

In 2012, the National Standardization Management Commission and 26 other central commissions, ministries, and agencies issued the Notification of Social Management and Public Service Standardization with a view to enhance service quality and public satisfaction, and equalize basic public services. The notification urged the National Standardization Management Commission, together with local governments and central ministries and agencies, to launch national standardization pilot projects in 11 social management and public service areas. Public employment services were one of the 11 areas in which Dalian, Jiaozuo, and Kunming public employment service agencies have been selected as national pilot projects.

Located in northwestern Henan Province, Jiaozuo is a prefectural-level municipality with a population of 3.68 million. This resource-exhausted municipality is currently undergoing critical development (industrialization, urbanization, agricultural modernization, and development of telecommunications infrastructure) as a provincial level economic transformation demonstration city. The equalization of basic public services is an urgent task as the demonstration city. Since 2014, the Labor Exchange Center of the Jiaozuo Municipal Bureau of Human Resources and Social Security has been implementing, in collaboration with the Henan Provincial Department of Human Resources and Social Security, a national pilot project for the standardization of public employment services to enhance quality and effectiveness of its services as well as those in 11 district and/or county centers, 102 township stations, and 1,826 village stations, which it supervises.

The TA will provide much needed support for the national pilot project in Jiaozuo to (i) upgrade the existing standards and complete the whole set of standards for public employment services to be adopted at the national level; (ii) have the standards applied at the municipal, district/county, township, and village levels through training and development of IT platform for public employment services; and (iii) document and disseminate its experience and standards.

Project Rationale and Linkage to Country/Regional Strategy
The TA supports the PRC Government''s efforts to safeguard and improve living standards, one of the major tasks for economic and social development identified in the Thirteenth Five-Year Plan, by enhancing the quality and effectiveness of public employment services in rural and urban areas. It is built on findings and recommendations of the past TAs on public employment services for disadvantaged people and information systems for employment and social security services. The TA is directly linked to the Country Partnership Strategy of the PRC, 2016-2020, which emphasizes inclusive economic growth through the reduction of rural-urban disparities and the promotion of equal access to services. The TA adds value to the ongoing and upcoming lending operations for urban and urban-rural development which include support for public employment services.
Impact

Public employment services between urban and rural areas equalized

Project Outcome

Description of Outcome

The quality and effectiveness of public employment services enhanced.

Progress Toward Outcome
Customers of public employment services can now provide feedback on the services they received through the IT platform. Public employment service staff at the municipal, district, and county levels have been trained in the use of the IT platform and have been using the platform since 2018.

Implementation Progress

Description of Project Outputs

A complete set of standards for public employment services developed

Standards application and quality control systems for public employment services established

Knowledge about the standardization of public employment services strengthened

Status of Implementation Progress (Outputs, Activities, and Issues)
The TA consultants for the development and upgrading of standards for public employment services were mobilized in October 2016. A complete framework for public employment service standards was prepared by the TA consultants and standards were developed and/or upgraded based on the framework by Jiaozuo Labor Exchange Center. To support the development and/or upgrading of standards, the TA consultants conducted training on document and record management in August 2017, and another training on quality control, and profiling and targeting in April-May 2018. 3 case studies of the standardization of public employment services were prepared by the TA consultants in cooperation with Jiaozuo Labor Exchange Center, presented at TA workshops, and finalized in June 2018. The TA consultants for the development of the IT platform for social security and employment services was mobilized in July 2017. The IT platform comprising eight modules became operational in January-April 2018. Additional TA funds from E-Asia and Knowledge Partnership Fund and others were obtained to further develop the IT platform and support its deployment at district, county, township and village levels. An international specialist was engaged to identify and collect international good practices and lessons in preparing and implementing standards for public services.
Geographical Location
Zhengzhou

Summary of Environmental and Social Aspects

Environmental Aspects
Involuntary Resettlement
Indigenous Peoples

Stakeholder Communication, Participation, and Consultation

During Project Design
Relevant stakeholders were consulted on the TA objective, outputs, and activities.
During Project Implementation
Provincial department of human resources and social security staff, municipal, district, county level public employment service staff, government experts on the standardization of public services, and other relevant stakeholders were invited to participate in review workshops and training.

Business Opportunities

Consulting Services
A total of 4 person-months of international and 57 person-months of national consulting services is required to ensure the effective implementation of the TA. The following have been engaged: (i) one consulting firm for 2 person-months of international and 11 person-months of national consultants; (ii) one consulting firm for 46 person-months of national consultants; and (iii) one international individual consultant for 2 person-months. All consultants were engaged in accordance with the Asian Development Bank's Guidelines on the Use of Consultants (2013, as amended from time to time).

Contact

Responsible ADB Officer
Maruyama, Asako
Responsible ADB Department
East Asia Department
Responsible ADB Division
Urban and Social Sectors Division, EARD
Executing Agencies
Finance Department Henan Province

Timetable

Concept Clearance
28 Mar 2016
Fact Finding
29 Feb 2016 to 01 Mar 2016
MRM
-
Approval
13 May 2016
Last Review Mission
-
Last PDS Update
29 Mar 2020

Funding

TA 9114-PRC

Milestones
Approval Signing Date Effectivity Date Closing
Original Revised Actual
13 May 2016 08 Jun 2016 08 Jun 2016 31 Dec 2017 31 Mar 2020 01 Jun 2020
Financing Plan/TA Utilization
ADB Cofinancing Counterpart Total
Gov Beneficiaries Project Sponsor Others
400,000.00 200,000.00 0.00 0.00 0.00 0.00 600,000.00
Cumulative Disbursements
Date Amount
17 Jun 2022 353,611.87

Project Data Sheets (PDS) contain summary information on the project or program. Because the PDS is a work in progress, some information may not be included in its initial version but will be added as it becomes available. Information about proposed projects is tentative and indicative.

The Access to Information Policy (AIP) recognizes that transparency and accountability are essential to development effectiveness. It establishes the disclosure requirements for documents and information ADB produces or requires to be produced.

The Accountability Mechanism provides a forum where people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance of ADB's operational policies and procedures.

In preparing any country program or strategy, financing any project, or by making any designation of, or reference to, a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.


Safeguard Documents See also: Safeguards
Safeguard documents provided at the time of project/facility approval may also be found in the list of linked documents provided with the Report and Recommendation of the President.

None currently available.


Evaluation Documents See also: Independent Evaluation

None currently available.


Related Publications

None currently available.


The Access to Information Policy (AIP) establishes the disclosure requirements for documents and information ADB produces or requires to be produced in its operations to facilitate stakeholder participation in ADB's decision-making. For more information, refer to the Safeguard Policy Statement, Operations Manual F1, and Operations Manual L3.

Requests for information may also be directed to the InfoUnit.

Tenders

Tender Title Type Status Posting Date Deadline
Jiaozuo National Pilot Project for the Standardization of Public Employment Services Individual - Consulting Closed
Jiaozuo National Pilot Project for the Standardization of Public Employment Services Individual - Consulting Closed
National big data analytics specialist (employment services) Individual - Consulting Closed
International big data analytics specialist (employment services) Individual - Consulting Closed
Jiaozuo National Pilot Project for the Standardization of Public Employment Services - Public Service Standard Specialist Individual - Consulting Closed

Contracts Awarded

Contract Title Approval Number Contract Date Contractor | Address Executing Agency Total Contract Amount (US$) Contract Amount Financed by ADB (US$)
Capacity Development Technical Assistance 9114 04 Jul 2017 CENTER FOR INSURANCE AND SOCIAL SECURITY RESEARCH(CHINA,PEOPLE'SREP.OF) in association with Sichuan Jiuyuan Yinhai Software Co., Ltd(CHINA,PEOPLE'SREP.OF) | GUANGHUACENGJIE 55, GUANG HUA LOU 604 CH HUAN 610074 CHINA Finance Department Henan Province 134,500.00
Capacity Development Technical Assistance 9114 11 Oct 2016 Naree International Limited (Hong Kong, China) in Association with Naree Consulting Limited (China, People's Republic of) | Unit N, 5/F, 4 Cho Yuen Street, Yau Tong Kowloon, Hong Kong, China Henan Finance Bureau 210,250.00

Procurement Plan

None currently available.